Quote:
Originally Posted by Bnagy4.8
Update 7/09/13:
After speaking to the service manager last week to get an update on the engine that should have shipped last month on the 17th along with the issue with BMW and the customs of in Germany preventing items from entering the USA I thought the engine should have arrived by now, but I was wrong.
|
I am trying to figure out, what is wrong with the customs procedure??? The BMW AG ships sh!tload of engines and transmissions from Germany (see origin content on Z and X) to South Carolina to get the X and Z out the assembly plant. Why would THIS engine shipment be any different??? if it is a brand new engine, it is crated and shipped just like any OTHER brand new engine. I think that somebody is feeding you a line of crap as they think that you can't call them on their bluff.
the engine (if there is one to be shipped) may have not been shipped, may have not been authorised to be shipped, may have not been manufacturered (BMW AG stopped making brand new N62s that are fittable to the E53s, it is like demanding that BMW assembles a brand new E53)... I think, it is a unicorn that they are feeding you , while trying to figure out what to REALLY do in your situation.
4 months of lost usage, 4 months of payment on the car note (if you are paying for it), 4 months your property is in poorly handled custody of a dealer...
Demand to see the Bill of Lading for the engine shipment, ask for the engine serial number, ask for which vessel the engine is loaded onto, ask which port of entry the engine is at - those are specific questions aimed not to give you the engine serial (who cares about it!!) but to force the debils to give you the real answers... Those numbers, the Bill of lading, the serial number, the vessel - are concrete numbers, that can't be just made up, as they are verifyable... If there is a real engine out there, really in transit, all of those things are easily available... if there is nothing - you get further runaround about those things...
I have shipped a few things across oceans, and there websites that you can track containers on the boats and everything in between, just like a fedex shipment...