X towed wrong by tow company - need your help

[amcink]

The car was dragged on concrete. the front wells never turned when it was dragged
The car drives and go into gear and changes gears ok.
The lights are off but it is the front wheels my concern that feels the something is locked and make a sound like when you rub rubber against metal and some times smell like burn rubber
I driven the car about 25 miles and no mere than 45 mph

[JCL]

First, suggest you put your year and model in your signature, then we know which awd system we are discussing.

Up through 2003 models, towing with one axle lifted isn't a problem. BMW publishes a limit of 30 mph and 95 miles maximum for towing an X5 like that. Follow that guidance and you won't harm your transfer case or anything else. BMW recommend only wheel lift equipment, but that is to avoid body damage, nothing mechanical in nature.

Now, if they didn't put it in neutral then they would have just skidded it, and that isn't great but it is a tire issue, not a mechanical issue. Bet you they would have done the same or worse putting it on a flat deck.

So, why was it being towed? Is your current problem related to that failure, and nothing to do with being towed?