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Had the X5 in for some Recall/TSB stuff Had the X5 in for some Recall/TSB stuff
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  #11  
Old 05-31-2017, 06:27 AM
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I Tried to change some of the light and window settings via Carly and it said the footwell module was unresponsive and no coding could be done. Dealership confirmed....it was completely dead. They even tried a reboot and said it was completely unresponsive.
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  #12  
Old 05-31-2017, 05:11 PM
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Quote:
Originally Posted by bmrboi2 View Post
I Tried to change some of the light and window settings via Carly and it said the footwell module was unresponsive and no coding could be done. Dealership confirmed....it was completely dead. They even tried a reboot and said it was completely unresponsive.
ok thanks, ill try to see if there are any settings available under ista
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  #13  
Old 06-16-2017, 08:01 PM
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Mine is currently at the dealer with a bad footwell module and they are pushing back on the warranty claim because they said I hooked a computer up to it. Anyone face similar pushback? Went to the reimbursement portal and it shows my car is covered for it. Seems odd that a dealer is fighting about a warranty claim.
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  #14  
Old 06-21-2017, 01:03 AM
ard ard is offline
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Quote:
Originally Posted by KenFox View Post
Mine is currently at the dealer with a bad footwell module and they are pushing back on the warranty claim because they said I hooked a computer up to it. Anyone face similar pushback? Went to the reimbursement portal and it shows my car is covered for it. Seems odd that a dealer is fighting about a warranty claim.
Sure. Someone decided to F with you. (Why DID you tell them you were reading codes, etc???????)

They will claim that you caused the failure by messing with the programming- then it isn't 'covered'. Once they do this, then BMWNA simply takes what the dealer says and backs the dealership.

Under warranty, BMW pays 1.x hrs of labor and gives them an FRM to install.

If YOU pay, they get to charge you $400 -800 more than dealer invoice for the FRM, and they get to make up whatever hours they want: 2 hrs, 4 hrs.

Be careful.
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  #15  
Old 06-21-2017, 01:10 AM
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Yeah, I know I know. Sometimes I can't keep my mouth shut. The dealer came around and is covering it all* free of charge. Should get it back tomorrow.
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