Dealer recall work, caused other issues, not taking responsibility

[ard]

Originally Posted by AlpineX

I'm relatively sure that they must retain any parts replaced on their dime. Wsmeyer, I figured that's what you meant, though 65cobra specified that the shop told him they did replace the szl

Only when BMWNA is paying for warranty work. (as I recall it is in case BMWNA audits a warranty claim.)

When it is a local 'dealer paid' accommodation, they don't need to retain the parts

Just FYI

[740iS]

Originally Posted by ard

Only when BMWNA is paying for warranty work. (as I recall it is in case BMWNA audits a warranty claim.)

When it is a local 'dealer paid' accommodation, they don't need to retain the parts

Just FYI

Exactly correct in CA. But you would want to check the laws in your state. I wouldn't expect it to be different, but I can't say for sure.

[Davidf]

Originally Posted by ard

If you are happy with that explanation, who are we to question....

No, I am not happy and may take this up again with them soon...

[Davidf]

Originally Posted by ard

Bingo

Edit: unless they gave you the failed part....

The control stalks are obviously new.