E70 - Great Vehicle Poor Service (long)

[rufusdedog]

I've had a slow leak of washer fluid since I've picked up the car in January. Finally took it in last month to the dealer in Annapolis, MD where I bought it. They diagnosed a cracked fluid reservoir and ordered parts. Took it in yesterday for repair and went to pick it up last night. Sitting in front of the showroom it was dripping fluid. Salesman came out and asked what happened? - it was that obvious. Apparently nobody checked to see if the problem was corrected - they simply changed the tank. I left it there and today it was delivered. The service tech called and said it had a hose that was installed backwards and she personally checked to see that it didn't leak. When the car arrived I opened the hood and found the long rubber engine compartment gasket above the tank was missing, the gasket around the back of the compartment was half off and laying on the valve cover and the washer tank was dry - no wonder it didn't leak. I filled it with water and watched it run steadily out over the passenger side mudflap. I called them back and they sent someone to pick it up. So it'll be there today, the rest of the weekend and at least all day Monday. Sigh - so dissapointed with the quality of BMW service. Sorry for the rant but had to share.