Enough is ENOUGH!

[Monty04]

Originally Posted by rh71

Use this link to leave feedback for the website itself. I suggest everyone do it - takes less than a minute and you don't have to leave a real # if you don't want to.

http://www.bmwusa.com/Contact/ContactSiteRep.htm

Also done!

[drod]

you are absolutely right!! the local dealers here have plenty of 07s left... they rather sell you one of those than take an order on a new build. They also probably get some incentive to clear out the inventory..

it makes lots of sense to hold off on updating the site.. many buyers are walk-ins and not really "research analysts" like us!! The website steers them into local dealer locations "arming" them with 07 pricing info...

it's the perfect setup!!

[canamx5]

... and why are the accessories not available on their website yet? Slackers!

[Monty04]

Originally Posted by Monty04

Also done!

Here is the email response I received back from BMW:

Thank you for contacting BMW of North America, LLC regarding the site design and content of our web site. We appreciate you taking the time to provide us with your comments. Please note that we are currently in the process of updating our vehicle information on the web site to reflect the new 2008 models.

Please know that we will continuously look at our design and functionality in an effort to make it the most useful it can be. And since we rely on user feedback to make our web site as informative, visually stimulating, and as enjoyable as possible, comments such as yours are appreciated.

Thank you for choosing BMW. If you have any further questions, please respond to this e-mail or contact the Customer Relations and Services Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time.

Sincerely,

Customer Relations and Services
Representative

[CGSTL]

Originally Posted by Monty04

Here is the email response I received back from BMW:

Thank you for contacting BMW of North America, LLC regarding the site design and content of our web site. We appreciate you taking the time to provide us with your comments. Please note that we are currently in the process of updating our vehicle information on the web site to reflect the new 2008 models.

Please know that we will continuously look at our design and functionality in an effort to make it the most useful it can be. And since we rely on user feedback to make our web site as informative, visually stimulating, and as enjoyable as possible, comments such as yours are appreciated.

Thank you for choosing BMW. If you have any further questions, please respond to this e-mail or contact the Customer Relations and Services Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time.

Sincerely,

Customer Relations and Services
Representative

[Fredo]

Off topic somewhat but I cannot believe how poor the BMW website is in general....they are awful at keeping it up to date and it is incredibly slow and not very intuitive to use.

For a compmany that projects a high tech image it amazes me that BMW dont recognise this. Gor many potential buyers the website will be the first time people experience the BMW brand.

[rh71]

^ same exact response I got, by the way. I'm sure they're getting inquiries about it and have the generic response ready for a copy/paste. I did also ask why accessories have not been available in build-your-own and they didn't bother typing a response up for that.

[SpeedR]

Originally Posted by rodybmw

BMW's IT team and their websites are too good to be just slacking on putting up the new info,.....

If they are so good, why haven't they added the accessories to the '07 X5 build-you-own on BMWUSA? To this day it still says something like "Exciting X5 accessories coming soon".

As far as BMW being advanced technologically, if it pertains to something mechanical (ie engines, transmissions, etc) they are advanced. However, when it comes to electronics, they like to offer advanced options, but have yet to figure out how to make them work reliably.

[rh71]

Also having issues with the latest Opera web browser. Can't even get the Vehicles drop-down to work. Haven't seen such issues on any other sites I can recollect right now. Compatibility testing anyone?