Cracked Headlights

[y5choi]

i think i did see some condensation on the inside of the lights before... may be faulty seal? yeah looking at the photos again, dont think its stone chips; however, i do think the deadlight stone guard is doing something to prevent this from happening.

[irishE70x5]

Hi.

I would like to raise this topic again as I just noticed similiar cracks in both of my headlamps, has anyone else noticed this problem and had there dealer look after it under warranty.

I would also recommend that all E70 owners check there headlights out.

I will post some photos later this week!

Cheers

[Denalio]

Originally Posted by irishE70x5

Hi.

I would like to raise this topic again as I just noticed similiar cracks in both of my headlamps, has anyone else noticed this problem and had there dealer look after it under warranty.

I would also recommend that all E70 owners check there headlights out.

I will post some photos later this week!

Cheers

See my earlier post on this thread. The dealer replaced mine under warranty.

[irishE70x5]

Originally Posted by Denalio

See my earlier post on this thread. The dealer replaced mine under warranty.

Yep I saw that, thanks .. I called into my dealer and they said there was nothing in there 'PUMA' system that allowed them to replace the headlights under warranty and when I drop it in for its first service in the next couple of weeks they have BMW look at it but as it stands it would not be covered under warranty and it would be considered damage caused by fair wear and tear.

That is why I am 1 looking for other members to check their headlights and 2 to find out how many other members got there headlights replaced under warranty.

[Qjody]

Update:
When I brought the X5 back, the manager took some photos on both sides and had them sent to BMW Canada. A few days later, I received a call to bring the truck back and that BMW would replace both sides under warranty. So far no new craks, cross my fingers.
If anyone is having this issue, I highly recommend that they bring it back ASAP, while it's still under warranty.

QJody

[cmce]

Hello Fellow X5 owners! What a great Forum!

I have searched the internet and found this artical about cracked headlights as I have found cracks in my headlights similiar to Denalio's headlights. A friend of mine has also the same cracks. BMW are REFUSING to cover this under my warranty.

Has anyone else had this issue and please check your headlights to see if you have this problem

[tomwid]

I have this same exact problem too. Trying to get the dealer to replace, no luck so far. Anyone else?

[irishE70x5]

Originally Posted by tomwid

I have this same exact problem too. Trying to get the dealer to replace, no luck so far. Anyone else?

Good Luck Get ready for a battle with BMW .. What country are you in.

[tomwid]

I'm in USA, FL. It's rediculous that people in Canada can get this fixed, but no where else?

Can't my service advisor or the BMW engineer look at BMW Canada's PUMA case on this? There's been 2 members both from Canada that got their headlights fixed.

Burns me up and it's making me think we're not all being treated equally.

[jpl]

stop crying poor you, we pay these truck 10,000$ more then you do...so we deserve a bit more service for being s...