Juicer
I looked into what you paid and it was higher as shipping is alot more to get it to you BUT you did pay more than you should have. Dan did not know you were one of the X5 guys but thought you just ordered it on line via ebay and then contact him directly....either way again that is on us...pm me what you think is fair refund as you mentioned you dont want to ship it back.....We will refund a % and will work it out......PLEASE EMAIL me or I will see you on MSN......
Again if ther are any others that purchased a system through this forum please email me at
[email protected] and I will take care of you. We will be doing a second production run in 2 weeks...this time it will be done the way it should have been in the first place......
Drod can be your testing platform......as he opted for a new system...thanks again Drod for letting us make this right....
-Brent
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Originally Posted by juicer
FYI X5E70 I have installed many name brands in the past, and those experiences have ot always been sweet and easy either.
Based on the information available I made a decision to give Stebro a go.
I must say that had the product arrived promptly and had it been made as they promised, I would be resonably happy. Just a shame they have had a number of issues and I am stuck down here in OZ.
I ope my comments and experience help those in the USA and hopefully when some of the systems are changed, positive posts will be made. Frankly, I thought they would offer to credit me for the system of at least a large % to make up for sending the wrng product and many weeks of inconvienience. The fact that they didnt means my business goes elsewhere now and into the future - as do my referrals and recomendations.
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05-23-2008, 08:00 PM
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