Screen brightness...

[Redridge]

Originally Posted by KYZRSOSE

Year's 1 and 2 of ownership
Baron: Hey PUMA...
PUMA: Yes.
Baron: Whats going on?
PUMA: I don't know.

2010
Baron: I'll call BMWNA Cust Assistance.
BMWNA: Can I help you?
Baron: Yes, blah, blah, blah
BMWNA: I will definitely call you back
Baron: Hi, any word yet, I never heard back from you
BMWNA: Oh, sorry. My fault. Didn't your dealer call you?
Baron: NOooo
BMWNA: PUMA seems to think replacing the entire iDrive screen will fix it. The fix was approved yesterday. Please schedule your car with dealer X.
Baron: OK, Lets try it. But what if this doesn't fix it?
BMWNA: Lets deal with one problem at a time.

Long story, cut down to a small script, cut down ever further....Lets see if replacing the iDrive screen fixes it. I doubt it because the control of the screen is from the CCC or Brain of the iDrive unit. A screen is merely a GUI interface of the computer data and settings. But, I will try to remain the optimist and will keep everyone updated.

But that is where the backlight is located... it might be a faulty backlight. One need to weed out the possibilities one at a time.... all part of troubleshooting.