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HELP!
Ok...I'm hoping somebody on this board can help me out. My '08 X5 has now been in the shop for a full month. The instrument cluster died on Aug 24. It took 3 weeks to get a replacement from Germany, it was replaced, and immediately died again. Obviously a deeper electrical system problem. We are now waiting for another instrument cluster. The dealer tells me that BMW will not give him a promise date, so naturally there is no way they can estimate when I can have the car. I have called BMW Customer Relations who is trying but thus far hasn't been able to accomplish anything. Does anyone know or have a line into any of the execs in New Jersey? I would like to solicit their help. I realize that the Mass lemon law could help me out but I'd rather not go that route if I can find a way to make this work with BMW.
Any input would be appreciated.
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2001 X5 4.4 - Retired
2008 X5 4.8 - Delivered 2/1/08
Active ventilated seat | Cold weather | Premium package | Premium sound | Rear climate | Technology | Auto tailgate | Comfort access | Running boards | Heated rear seats | HUD | HD radio | Satellite radio | iPod/USB
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09-24-2008, 02:39 PM
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