click-click-click sound when engine is cold

[m5james]

Originally Posted by RougeTrooper

Took it to the dealer, of course the only way I can replicate this is to leave the engine cold for 8-9 hours, dealer said, 'yeah it's normal'

I think the only requirement of stealership SA's is to say that "it's normal" by default. If you can say that everytime, you've got a job.

[Weasel]

Originally Posted by m5james

I think the only requirement of stealership SA's is to say that "it's normal" by default. If you can say that everytime, you've got a job.

In cases like this people can throw a bulletin at the advisers face and say "no it isn't fooking normal, what do you want on your survey again?"

When advisers take it upon themselves to determine what they think is normal is when they get in trouble where I work. They are not mechanics and shouldn't pretend to be... they are just the customer interface, like a translator between the mechanics and the customers.

[Stevev]

Updated on my car. We took a ride to the grocery store and bank this morning and everything seem to be fine and the engine seem to very quiet as I mentioned on other post. Then, everything changed this afternoon when we were abt. to take the kids to the library. I got in the car w/ my two kids, close the door, and started the engine. My wife came out and knocked on my window and told me that wtf is that sound...I thought the dealer fixed the car and you just took it back last night.

When I exited my car w/ the engine still running and immediately heard a sound from the engine bay. It is a little hard to describe the sound, but diffinately bad sound to my ears . What the worse was, even the ignition was shut off, I still can hear that engine sound for another 3-5 seconds.

I dropped her off at the dealer this afternoon and won't be able to hear back from the SA until Monday morning sometimes. This is really pissed me off. I thought everything is good and back to normal and it turned out to be worst than before it was fixed. Hopefully, it is a different issue. If it relates to the job that they just finished, I would be very mad.

I will keep you posted next week.

[Thunder22]

Strange but good after effect of this is that my X now "powers through" turns at low speed. Before this fix, if I took a 45-90* turn it would hesitate with a notable drop in power. Today while out running errands I made a left at a light and the x actually pulled all the way through the turn without the hesitation or bogging down.. I actually reached down to check that I wasn't in sport mode, which it wasn't.

I"m going to call my SA on Monday to see if anything was changed on the engine or tranny programming that might have fixed this. I'm no expert on this, but I don't think the lifter fix could fix a low power at low RPM issue like I've been experiencing since I've had my X. (Sept. 08)

[m5james]

Originally Posted by Weasel

In cases like this people can throw a bulletin at the advisers face and say "no it isn't fooking normal, what do you want on your survey again?"

When advisers take it upon themselves to determine what they think is normal is when they get in trouble where I work. They are not mechanics and shouldn't pretend to be... they are just the customer interface, like a translator between the mechanics and the customers.

I absolutely agree, but I think the problems comes in when situations like yours are in the back of their head when they know they're not going to get paid in full for the amount of time that it takes, so people get pushed out the door and told it's normal so the shop can appear to be more efficient and cost effective by doing the jobs that actually pay a commiserate book time vs the time it actually takes.

When I lived in Alexandria I worked @ Alexandria Honda and was friends w/ the S/A there. He told me all kinds of stories about turning customers away, not fixing things completely, etc because it cut into his pay if the shop wasn't performing at a certain percentage of efficiency.

[Weasel]

Crossing fingers that it turns out to be something simple, and hopefully it isn't a stupid mistake made by a tech. There is room for error when doing internal engine work which is why jobs like that usually go to the more experienced techs vs the new guys out of UTI.

[X5 Meister]

Someone asked for it. Here you go: SIB 110907.

[bracoX5d]

Man am I glad I saw this post, I've had this noise on my 2006 330i for some time now, technicians assured me it was normal and I bought it. I will be taking my car in soon as I only have 6 months left on my warranty. Thank you all for great information.

[m5james]

Originally Posted by bracoX5d

Man am I glad I saw this post, I've had this noise on my 2006 330i for some time now, technicians assured me it was normal and I bought it. I will be taking my car in soon as I only have 6 months left on my warranty. Thank you all for great information.

See my post above. Keep us posted.

[ltglenn13]

I had the same problem with my MY 2008 3.0 i took delivery of in October 2007. After 6 months of dealing with BMW USA and almost getting a new vehicle, they traced the problem to a bad cylinder head. At some point they discovered the problem and switched to a re-designed head. My vehicle was supposed to have the new head (according to my VIN), but when they took the head off, it was the old one. They replaced it and solved the problem. No noise since then! My vehicle was in the shop about ten times for a total of more than 3 months time during a 6 month period to resolve this. The bleeding proceedure would only last a couple of weeks and they did that 3 times. It got to the point where them service manager gave my vehicle to one of the service guys to drive for a week to try and replicate the problem. Then once they confirmed there was a problem, they had to make several conference calls to Germany with the engine design team to try and figure it out. When they replaced the head finally, it was the last attempt BMW was going to make to fix it before they gave me a new X6 to replace my X5.