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#1
01-07-2010, 08:12 PM
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I find it truely sad that people basically have to kiss the SA's ass just to get anything done. What happened to just good ol' service because it's their...job.
__________________
 650hp 10 X5///M - Stage 2, Vibrant 1794's , gutted cats, custom intake, AC Forged 22's 325hp 98 BMW 740iL - ///M5 6spd, www.bavengine.com w/ Performance Option, electric fan, CF intake tube w/ heatshield, Mag 14816 w/ notched bumper, Bilstein/H&R Stage II/Powerflex 600+hp 02 Harley F150 - MHP900 Stage 3 engine, KB2.3, 8# lower, 60# inj, Walbro FP's 135hp 01 TL1000R - M4 full exhaust, K&N, Yosh box, -1/+2 gears, 2CT's
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#2
01-07-2010, 08:51 PM
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Quote:
 He also reprogrammed the car even though BMW does not want them to unless there's a bulletin on it. It's all about them going the extra mile. That certainly isn't their job so it works for me.
__________________
'08 X5 3.0si - Alpine White / Saddle Brown interior Specs: Sport Pkg, Premium Pkg, Tech Pkg, Comfort Access, Aero Kit, Style 433 staggered 20s on Conti DWS Mods: Carbon 35 tint, LED angel eyes, GP Thunder 7500k fogs, H&R 20mm/25mm spacers, clear reflectors, gunsmoke-tinted taillights Coded: Digital speedo, windows/sunroof/tailgate close via keyfob X5 pics at Flickr
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#3
01-07-2010, 08:47 PM
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I think it has more to do with other things than that... warranty index could be a major factor as well. If the warranty index gets too high at a dealer they can get audited.
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"When you do things right, people won't be sure you've done anything at all" (Bender, futurama) You make something idiotproof, they'll make a better idiot You think professional is expensive, just wait until you pay for amateur. Never let your sense of morals prevent you from doing what is right. Examine what is said, not who speaks. X5 pics RIP 4.6is..... 2003 4.6is 
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#4
02-12-2010, 02:20 AM
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I've noticed your location is in SoCal, mtech. Just this a.m., i brought my 07 X5 to the dealership (Savage) for the ticking noise in the engine and also informed my SA about the peeling finish in the steering wheel and the deteriorating light knob. The SA didn't give me a call for status until the end of this day (but he forewarned me earlier that my car might be in their garage x 5 days (including weekends) as there would be a lot of work. I hope I won't have problem with the warranty issue like you've been dealing...but I totally agree with you, how can it be a "wear and tear" when you hardly touched the knob as it the headlights are supposed to be in auto mode? Maybe folks at BMWNA would realize that there are similar problems or issues in the vehicles they've been making.
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2007 BMW X5 3.0si Black Sapphire 2002 BMW 325i Titanium Silver
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#5
02-12-2010, 05:12 AM
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As far as quality goes,its just not US built cars,its general!I bought a brand new M3-E30 in 1988 ,always garage kept and 22 years on,not a trace of rust on it anywhere,leather stood up well and the electrics faultless.In contrast I look underneath my X (also garage kept)and I am shocked !Rusty shafts,bolts,screws....!They just dont make cars like they used to!
Light switch peeling is no big deal,but its the 2nd time I heard about it on a Bmw? You just need to ask the VAG guys with the A4s,A6,etc.....they have had really bad issues with peeling trim on door handles,centre console and most plastic interior trims for 10 years or more....! I know ,I resprayed lots of them!
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#6
02-12-2010, 04:02 PM
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Light switch peeling is no big deal,but its the 2nd time I heard about it on a Bmw?[/QUOTE]
The first time I noticed there was some deterioration in my X5 light knob, I didn't even bother about it but after I have seen the same issues here in the forum, i think I've read like 6-7 members with same problems (with one even posting a picture of it..same as what happening to mine), then I realized I have to let my SA do something about it. I am more bothered with the finishes in the steering wheel, it's peeling bad and it's ugly...I mean for a 56K car, you'll get these unpleasant things in your car?
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2007 BMW X5 3.0si Black Sapphire 2002 BMW 325i Titanium Silver
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#7
02-12-2010, 07:45 PM
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the burning question remains... are the replacement parts made of different material/finish so it won't happen again? I can't really tell. Anyone with a recent model that this is happening to? 2010 models?
__________________
'08 X5 3.0si - Alpine White / Saddle Brown interior Specs: Sport Pkg, Premium Pkg, Tech Pkg, Comfort Access, Aero Kit, Style 433 staggered 20s on Conti DWS Mods: Carbon 35 tint, LED angel eyes, GP Thunder 7500k fogs, H&R 20mm/25mm spacers, clear reflectors, gunsmoke-tinted taillights Coded: Digital speedo, windows/sunroof/tailgate close via keyfob X5 pics at Flickr
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#8
02-12-2010, 09:14 PM
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That would mean admitting they were wrong, then everyone would jump on the bandwagon. Its like the burnt pixel "goodwill" replacement program...not advertised or guaranteed, making it easier to say yes or no on a case-by-case basis. It seems that if you have regularly serviced your vehicle at the dealership, they've essentially made plenty of money off you, so they'll go ahead with most replacements. if you take your vehicle to an indy or do it yourself, guess what they're answer will most likely be.
__________________
650hp 10 X5///M - Stage 2, Vibrant 1794's , gutted cats, custom intake, AC Forged 22's 325hp 98 BMW 740iL - ///M5 6spd, www.bavengine.com w/ Performance Option, electric fan, CF intake tube w/ heatshield, Mag 14816 w/ notched bumper, Bilstein/H&R Stage II/Powerflex 600+hp 02 Harley F150 - MHP900 Stage 3 engine, KB2.3, 8# lower, 60# inj, Walbro FP's 135hp 01 TL1000R - M4 full exhaust, K&N, Yosh box, -1/+2 gears, 2CT's
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#9
02-12-2010, 09:42 PM
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I'm having the switch replaced on Monday as well as a leaking power steering pump. I will let you know what they replace it with.
__________________
2008 X5 4.8i BSM/Blk - premium, sports with 20" 214s, navigation, rear climate, adaptive ride, dark bamboo, running boards, 3rd row seats, USB audio, high speed maximum, etc etc Mods: Smoked reflectors | Hoen xenon match fogs and angel eyes | LED plate bulbs | 18" winter wheels Other vehicles: 2002 M3 Vert TiAG/Blk - with every option and many mods | 2009 Chevy Silverado LTZ - fully loaded
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#10
02-16-2010, 01:19 PM
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Ok. I had my switch replaced yesterday with the exact same type of switch (i.e. does not have the aluminium protectors). I just told my wife never to touch it and leave it in "auto".
__________________
2008 X5 4.8i BSM/Blk - premium, sports with 20" 214s, navigation, rear climate, adaptive ride, dark bamboo, running boards, 3rd row seats, USB audio, high speed maximum, etc etc Mods: Smoked reflectors | Hoen xenon match fogs and angel eyes | LED plate bulbs | 18" winter wheels Other vehicles: 2002 M3 Vert TiAG/Blk - with every option and many mods | 2009 Chevy Silverado LTZ - fully loaded
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