Feedback

[XXX555]

Hi Guys/Gals,

I'd like some feedback for reassurance. I placed my order (and it was place with BMW) on 8/31/09 for an X5d. I have a production number and was told it was in production pack on 10/2 but no update or PRODUCTION DATE yet.

Seven weeks as of today the vehicle was ordered but still no production date. Unusual?

[Low Note]

Originally Posted by XXX555

Hi Guys/Gals,

I'd like some feedback for reassurance. I placed my order (and it was place with BMW) on 8/31/09 for an X5d. I have a production number and was told it was in production pack on 10/2 but no update or PRODUCTION DATE yet.

Seven weeks as of today the vehicle was ordered but still no production date. Unusual?

This is not unusual at all. Don't trust the BMWUSA website or automated phone tracking systems. They are never up to date. Call your selling dealer, who can get real time info on the status of your new vehicle. I have a new X6 on order, the website and telephone hot line tells me that it is waiting to be scheduled, and my dealer told me that production has already started, and vehicle should be finished by end of this week.

[jaaX3]

At this point I think it's also more accurate if you speak to a BMWNA rep. Call the 800 number and press 0, give the person your order number and they will tell you where you stand.

[XXX555]

Originally Posted by jaaX3

At this point I think it's also more accurate if you speak to a BMWNA rep. Call the 800 number and press 0, give the person your order number and they will tell you where you stand.

Spoke with them/bmwna just before I posted my query here. They had no update to provide and suggested I speak with my CA at the dealer. He emailed me back that 7 weeks would be unusual normally but not with the X5d and simply said sorry for the delay...

Thanks also Lownote.

[FunfDreisig]

Originally Posted by XXX555

Spoke with them/bmwna just before I posted my query here. They had no update to provide and suggested I speak with my CA at the dealer. He emailed me back that 7 weeks would be unusual normally but not with the X5d and simply said sorry for the delay...

Thanks also Lownote.

Your CA can get detailed information on the status of you order via the BMW network that dealers can access.

FWIW during the wait for my 2009 35d (build date 8/4/09) my CA emailed me screen dumps from this system every time I asked for them. I didn't want to wear out my welcome, so I didn't do this too often. But I did it at critical stages to confirm the info I was getting from the 1-800 #. His info was usually less than 24 hours better than the 1-800 #.

From what I'm reading BMW simply does not want to disclose the issue(s) that are delaying delivery of the 2010 X5. Not just the 35d.

[jaaX3]

It would be nice to know for sure wtf is going on.

[Low Note]

Originally Posted by FunfDreisig

Your CA can get detailed information on the status of you order via the BMW network that dealers can access.

FWIW during the wait for my 2009 35d (build date 8/4/09) my CA emailed me screen dumps from this system every time I asked for them. I didn't want to wear out my welcome, so I didn't do this too often. But I did it at critical stages to confirm the info I was getting from the 1-800 #. His info was usually less than 24 hours better than the 1-800 #.

From what I'm reading BMW simply does not want to disclose the issue(s) that are delaying delivery of the 2010 X5. Not just the 35d.

I was told by two separate BMW dealers that 2010 X5 diesels for US market were in short supply due to international demand. I also know that the X5 is due for the 2011 update early, in about six months from now. Perhaps that has something to do with the problem? However, my X6, which I ordered only three weeks ago is currently being built. Since both X6 and X5 are built on the same production line, it is unlikely that there is an overall production problem. However, I also know that BMW had laid off some contract workers due to the global economy, and are now beginning to hire some of them back. Maybe there is more demand than they can currently handle.

[Diesel Guy]

the EU diesel is different, yet I beleive the US demand (ECO CREDIT?) caught them by surprise. It appears they are building now.so perhaps the shipment of engines finally arrived.

I just checked the CARB website. The data is as good as 10-12. The only X that has CA certification is the X5 M.

It's up to $5,000 per car fine for OEM/Dealers to ship no certifed cars to those states that follow CARB. I'm sure the paperwork is in place, yet I understand they don't want to take the risk.

All reports of the 2011 due date is simply idle rumor at this point. We're still not sure if the standard X5's are getting the X M bumper !

[Low Note]

Originally Posted by Diesel Guy

the EU diesel is different, yet I beleive the US demand (ECO CREDIT?) caught them by surprise. It appears they are building now.so perhaps the shipment of engines finally arrived.

I just checked the CARB website. The data is as good as 10-12. The only X that has CA certification is the X5 M.

It's up to $5,000 per car fine for OEM/Dealers to ship no certifed cars to those states that follow CARB. I'm sure the paperwork is in place, yet I understand they don't want to take the risk.

All reports of the 2011 due date is simply idle rumor at this point. We're still not sure if the standard X5's are getting the X M bumper !

You are probably right on all counts. And the Eco Credit was probably more successful than they had planned for. Also, X6 worldwide demand is substantially up, even though it is not that popular in the US (yet).

[Penguin]

Originally Posted by Diesel Guy

We're still not sure if the standard X5's are getting the X M bumper !

On that point, we are sure.

The standard 2010 X5's are not getting the X M Bumper. We are sure, since BMW has sent the dealers a letter outlining the model changes from 2009 to 2010 and did not mention any styling changes. If there were an changes, BMW would have mentioned it in the dealer memo.