Order Cancellation Letter Opinions

[e92law]

I wouldn't include this information unless you have evidence of these changes/timing. You must be reading something I haven't seen, because there has been nothing regarding timing that I am aware of. If there is something, can you provide a link? Thanks.

"I have read that documents outlining the LCI for the E70 started reaching dealers in the last couple of days, so you may have already seen internal documents about this. It appears that production will begin in March for Mid-April delivery of the 2011 X5’s, which are receiving minor changes to the bumpers and lights. More importantly, I am hearing that the N55 twin-scroll turbo with 300hp & 295lb-ft of torque will be replacing the naturally aspirated 3.0 liter as the base engine. Not only is this a more powerful engine, it gets better gas mileage."

[x5mb35d]

Add anticipated before announcement and appropriate grammar changes - Fixed.

[corima]

Personal visit. You can always follow up with a letter thanking or admonishing them for their customer service.

[Armand]

I agree with those who suggested a visit and I would also recommend that you get your money back first. Once it has been credited to you, start anew. Another dealer may give you a better deal or have higher priority builds. You have time why rush into another deal? Take your time.

[pgaX5]

Thanks for all the input guys...I chose to stick with email, made the recommended changes, and it appears all is well. My CA replied by asking where I got my information. He hadn't heard any of this. Then two minutes later, emailed me back saying that Production of the current X-5 halts in March, so that might mean a change. I also received the following email from a very good source at BMW this morning (which I forwarded to my CA):

Good to hear from you.

This is what I have on the specs:

1.) 4.4 liter 8 cylinder turbo charged gas

400hp (increase of 50hp)

2.) Valvetronic 6 cylinder 3.0 turbo charged gas (BMW TwinPower Turbo)

300hp (increase of 40hp)

3.) 3.0 Diesel engine with Common Rail 3 Technology

180 kW (increase of 7kW)

4.) 40d top-diesel engine (BMW TwinPower Turbo)

225 kW (increase of 15kW)

The launch date is scheduled for May 2010, so I would assume it would be a 2011 model.

Let me know if you have any other questions.

Best,
----

I'll let you all know how things progress!

[e92law]

That is great information! Thank you.

[z2g]

OP,
The news that's been floating around sounds great if it's true. However, until it's actually been confirmed by legitimate sources (i.e. actual BMW news releases), I wouldn't rely too much on the rumors. So, I wouldn't mention it as a reason to cancel an order. You only need to mention that you're interested in the 2011 now...that's it.

[pgaX5]

z2g, email was already sent and received without much skepticism. As I posted above, my CA went so far as to acknowledge the production line closing in March. I am trying to be totally transparent with these guys as they're the only game in town. Don't want to end up on a dealership blacklist! And, while these are still officially rumors, I consider a personal email from my source about as reliable as information can get without it being a press release.

[nynd]

If you had an original invoice written up, for less headaches later, I would get the dealer to void it and just write, "DEPOSIT TO BE APPLIED TO A 2011 FACTORY ORDERED UNIT".
This way, when they do receive your denied unit in, the won't call you and say, Your car is here! I've seen where the CA leaves and for all they care, they want to keep your deposit and claim ignorance. My two cents anyways.

[z2g]

Originally Posted by pgaX5

z2g, email was already sent and received without much skepticism. As I posted above, my CA went so far as to acknowledge the production line closing in March. I am trying to be totally transparent with these guys as they're the only game in town. Don't want to end up on a dealership blacklist! And, while these are still officially rumors, I consider a personal email from my source about as reliable as information can get without it being a press release.

That's fine. I don't think you would be "blacklisted" though for just saying that you want to cancel your order for now and wait for news on the 2011. Usually, you want to give the dealership the least amount of info as possible. It's only to protect yourself. In the end though, both approaches are fine because you're not lying in either instance.

However, if you give them too much info, it may give the impression that you really want the higher power in the 2011's. It can be a negotiating chip that'll be in their favor when you do order the 2011's.