Sport seat pains

[Boosh]

I really need some help. I've owned a 2010 X5D for about 3 weeks with 1200 miles. Have the sport seats, which I also had in my recently turned in 530Xi series lease. I loved that car and was hoping to replicate its features in the X5.

My problem is that I'm having severe back issues. The pain after 20-30 minutes in the car is unbearable. I've tried hundreds of seat adjustments without help. I believe, as has been pointed out in previous posts by "Spacey" that the issue has to do with the angle of the mid-upper back portion of the seat and its relationship to the headrest. The headrest can be adjusted up-down but not front back. It therefore is always in the lower neck area preventing my upper back from resting into the cushion.

What I need to know are my options. Has anyone had similar issues and found that the seats improve with use/age? I purchased a lumbar support pillow from Brookstone which definitely helps. I'm so unhappy and disappointed. I commute daily and am dreading the experience.

Of course I'm going to call the dealer and get his opinion, but I'd would very much appreciate advice from the forum.

Thanks