Sudden drop in tire pressure

[Armand]

Originally Posted by Thunder22

Armand - Under what clause of the warranty are they submitting the claim for a new tire? I wasn't paying much attention when the finance guy explained the tire warranty to me, but I'm surprised that Michelin is going to pay for any part of a new tire that was damaged by a nail puncture. Don't get me wrong, I'm happy about it, but that seems odd to me.

Thunder22, This is all on the CD that came with your x5's documentation. The CD is in a hard cover paper sleeve. It contains the warrantys of all the tires manufacturers including Michelin. In the Michelin section, there a clause which is a specific program for ZP tires. This is an assurance plan over and beyond the usual warranty. I am pasting it below. But as I mentioned, lets wait until I settle the claim. Only then will we know how much Michelin covers:

The ZP Assurance Plan
In addition to the limited warranty coverage described above, Michelin®
Self-Supporting Zero Pressure (ZP) tires also carry Michelin®’s exclusive ZP Assurance Plan.

Most tire punctures can be repaired if the puncturing object is removed at
the first sign of the tire air loss. No tire, regardless of its quality, is
indestructible and even a self-supporting zero pressure tire can be
rendered unserviceable by road hazard injury. If this happens, Michelin®
will replace your tire under the same terms and conditions described in
“HOW REPLACEMENT CHARGES ARE CALCULATED.’’ This ZP Assurance
Plan is not a warranty or protection against all road hazard injuries. It is an
added value to the consumer which provides for replacement of tires that
come out of service as the result of conditions not covered by the limited
warranty.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY OR THE ZP ASSURANCE PLAN
Tires which become unserviceable due to:
- Incorrect mounting of the tire, tire/wheel imbalance or improper repair;
- Misapplication, improper maintenance, racing, underinflation, overinflation
or other abuse;
- Uneven or rapid wear which is caused by mechanical irregularity in the
vehicle such as wheel misalignment, (a measured tread difference of
2/32nds of an inch or more across the tread on the same tire);
- Accident, fire, chemical corrosion, tire alteration or vandalism;
- Flat spotting caused by improper storage;
- The addition of liquid, solid or gaseous materials other than air, nitrogen or
carbon dioxide (for example, waterbase sealers or balancing substances);
- Ozone or weather checking;
- Use of Michelin® Self-Supporting Zero Pressure (ZP) tires without a
properly operating low air pressure warning system;

HOW REPLACEMENT CHARGES ARE CALCULATED
MICHELIN® SELF-SUPPORTING ZERO PRESSURE (ZP) TIRE
If a Michelin® Self-Supporting Zero Pressure (ZP) tire becomes unserviceable due to a workmanship or materials condition or a road hazard injury during the first 24 months of service or before 50% of the tread is worn, whichever occurs first, Michelin® will furnish a comparable new Michelin® Self-Supporting Zero Pressure (ZP) replacement tire at NO CHARGE. No charge will be made for demounting/mounting/balancing, but the consumer will be responsible for paying any other dealer charges and applicable taxes.

[Thunder22]

Thanks for that info. So it's like the Good Year Road Hazard warranty. Cool.

[elvism]

Originally Posted by Armand

Well folks, I have some good news to report. Situation: I had a puncture and am trying to take advantage of the Michelin warranty for the OEM RTFs.

Michelin went along with the tire shop's assessment to replace the tire. So, the shop went ahead and replaced the tire. Now, there could still be a glitch in this. As they say, it ain't over until the fat lady sings. The tire shop will submit their claim on Monday and we'll see how much Michelin will cover. Once the bill is settled, I will update the post with more details.

got 2 new tires..protection plan paid for itself and some..i still have over 2 1/2 years to go until protection runs out..

[Denalio]

Originally Posted by elvism

got 2 new tires..protection plan paid for itself and some..i still have over 2 1/2 years to go until protection runs out..

Me too. I had three rims replaced. One bent 2 cracked (214's).

[Armand]

Originally Posted by Denalio

Me too. I had three rims replaced. One bent 2 cracked (214's).

Glad you are happy with the tire insurance. For me, if the manufacturer covers it, why pay out of pocket? Even if Michelin pays part of the cost and this is what I'll find out soon, it will take more than 3-4 replacements to come out even (assuming the $1000 I was quoted for the tire insurance) and the process is just as straight forward. The issue is very few people have tried it. Part of the high price for these RFTs is the manufacturer's built-in margin for the warranties, assurance plans and such like. Why not take advantage of them?

[ard]

Originally Posted by Armand

Thunder22, This is all on the CD that came with your x5's documentation. The CD is in a hard cover paper sleeve. It contains the warrantys of all the tires manufacturers including Michelin. In the Michelin section, there a clause which is a specific program for ZP tires. This is an assurance plan over and beyond the usual warranty. I am pasting it below. But as I mentioned, lets wait until I settle the claim. Only then will we know how much Michelin covers:

The ZP Assurance Plan
In addition to the limited warranty coverage described above, Michelin®
Self-Supporting Zero Pressure (ZP) tires also carry Michelin®’s exclusive ZP Assurance Plan.

Most tire punctures can be repaired if the puncturing object is removed at
the first sign of the tire air loss. No tire, regardless of its quality, is
indestructible and even a self-supporting zero pressure tire can be
rendered unserviceable by road hazard injury. If this happens, Michelin®
will replace your tire under the same terms and conditions described in
“HOW REPLACEMENT CHARGES ARE CALCULATED.’’ This ZP Assurance
Plan is not a warranty or protection against all road hazard injuries. It is an
added value to the consumer which provides for replacement of tires that
come out of service as the result of conditions not covered by the limited
warranty.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY OR THE ZP ASSURANCE PLAN
Tires which become unserviceable due to:
- Incorrect mounting of the tire, tire/wheel imbalance or improper repair;
- Misapplication, improper maintenance, racing, underinflation, overinflation
or other abuse;
- Uneven or rapid wear which is caused by mechanical irregularity in the
vehicle such as wheel misalignment, (a measured tread difference of
2/32nds of an inch or more across the tread on the same tire);
- Accident, fire, chemical corrosion, tire alteration or vandalism;
- Flat spotting caused by improper storage;
- The addition of liquid, solid or gaseous materials other than air, nitrogen or
carbon dioxide (for example, waterbase sealers or balancing substances);
- Ozone or weather checking;
- Use of Michelin® Self-Supporting Zero Pressure (ZP) tires without a
properly operating low air pressure warning system;

HOW REPLACEMENT CHARGES ARE CALCULATED
MICHELIN® SELF-SUPPORTING ZERO PRESSURE (ZP) TIRE
If a Michelin® Self-Supporting Zero Pressure (ZP) tire becomes unserviceable due to a workmanship or materials condition or a road hazard injury during the first 24 months of service or before 50% of the tread is worn, whichever occurs first, Michelin® will furnish a comparable new Michelin® Self-Supporting Zero Pressure (ZP) replacement tire at NO CHARGE. No charge will be made for demounting/mounting/balancing, but the consumer will be responsible for paying any other dealer charges and applicable taxes.

OK, some background. I was asking about this precise issue either here or on bimmerfest.

YES, my 2010 came with this same warranty statement. Both BMW and Michelin came to the conclusion THIS WAS A MISTAKE. Somehow BMW was using the old Michelin warranty.

HOWEVER, a mfg must live and die based on the documents that package in their product. Michelin has told me, in writing, that they will honor the warranty that came with my vehicle.

YMMV

A

[Armand]

Originally Posted by ard

OK, some background. I was asking about this precise issue either here or on bimmerfest.

YES, my 2010 came with this same warranty statement. Both BMW and Michelin came to the conclusion THIS WAS A MISTAKE. Somehow BMW was using the old Michelin warranty.

HOWEVER, a mfg must live and die based on the documents that package in their product. Michelin has told me, in writing, that they will honor the warranty that came with my vehicle.

YMMV

A

According to the Michelin website, this tire has an additional zp limited warranty included in the owner's manual. I should have gotten an owner's manual with my new tire. I will check with the retailer and report back.

FWIW, there is an online copy of the owners manual but it comes from a Canadian source and it does include the zp assurance coverage.

Michelin Canada - Warranty

[Thunder22]

I have a feeling that my 2008 doesn't come with this warranty.

[ard]

Originally Posted by Armand

According to the Michelin website, this tire has an additional zp limited warranty included in the owner's manual. I should have gotten an owner's manual with my new tire. I will check with the retailer and report back.

FWIW, there is an online copy of the owners manual but it comes from a Canadian source and it does include the zp assurance coverage.

Michelin Canada - Warranty

Here is the current 9/2009 warranty:

http://www.michelinman.com/media/en-...d-warranty.pdf

Note the document number on the last page. Dated 9/2009


Now, look at the warranty that CAME WITH YOUR CAR. I had received the older warranty that has the road hazard coverage- I don't have the date handy, but it is before 2009.

Thunder, I suspect yours has the earlier version as well.

[Thunder22]

Originally Posted by ard

Here is the current 9/2009 warranty:

http://www.michelinman.com/media/en-...d-warranty.pdf

Note the document number on the last page. Dated 9/2009


Now, look at the warranty that CAME WITH YOUR CAR. I had received the older warranty that has the road hazard coverage- I don't have the date handy, but it is before 2009.

Thunder, I suspect yours has the earlier version as well.

I'll go check between periods on the hockey game.