cpo benefits vs. 'pre-owned

[greghol]

Originally Posted by wpr

for a non-CPO car, still under the miles, does the maintenance program convey to a second owner?

Yes, The 4yr/50k maintenance/warranty starts from the date the original owner takes delivery of the vehicle. Example: I purchased a 2008 3.0Si from Carmax in late July of this year. The original owner took delivery in Aug 18 2008 so we are covered till Aug 18 2012 ( 2yrs left) or 50k miles (36.2k left) which ever comes first. We picked up the X5 with 13.8K miles so we have awhile as far as that is concerned. My wife will hit the time limit before the miles for sure.

Now, The original owner purchased the Ext. Maintenance (not warranty) that adds 2yr/50k more but that is NOT transferable from what I understand from the SA. When I go pick the X5 up from the dealer, I want to go over all this again with the SA as we are thinking about getting the Gold plan that Ard mentioned above.

Not to Hijack the thread, but it has been at the dealer for 4 weeks getting the sun roof fixed. We had the X5 1 out of the 5 weeks since we bought it. I'm going to post an intro thread with better pictures and go into the story more at a later time. The Carmax pix are low res. Supposedly the sunroof cassette frame part was release from Germany since there are none in the US at the other dealers. (Spartanburg) (sic) Almost 2 weeks, no show. At least they provided a 2009 328i Loaner for the wife to drive for the whole time.

Greg

[ard]

Originally Posted by greghol

but that is NOT transferable from what I understand from the SA. When I go pick the X5 up from the dealer, I want to go over all this again with the SA as we are thinking about getting the Gold plan that Ard mentioned above.

Don't 'ask' the SA. GET a copy of the plan and read it. I just do not recall if it is transferrable- I know it is not refundable like an extended breakdown warranty usually is.

Do yourself a favor and shop all the sponsors here HARD for a gold plan. Then, with your best price, let you local dealer beat it by $100.

GL

A

PS Bummer about the sunroof....

[greghol]

Originally Posted by ard

Don't 'ask' the SA. GET a copy of the plan and read it. I just do not recall if it is transferrable- I know it is not refundable like an extended breakdown warranty usually is.

Do yourself a favor and shop all the sponsors here HARD for a gold plan. Then, with your best price, let you local dealer beat it by $100.

GL

A

PS Bummer about the sunroof....

Will do. I'll look at the fine print of the plan and call BMWNA and see what they say. I didn't know that the Gold plan prices varied from dealer to dealer. Figured the prices listed on the BMWNA literature was hard.

I could have drove to Spartanburg and pulled a whole sunroof off of the line and came back by now. I guess this would screw someones build slot up plus the bean counters would have a hard time with build vs warranty costs. Oh, I hear other dealers are in the same boat. Waiting for the same part.

Thanks,
Greg

[ard]

Originally Posted by greghol

Will do. I'll look at the fine print of the plan and call BMWNA and see what they say. I didn't know that the Gold plan prices varied from dealer to dealer. Figured the prices listed on the BMWNA literature was hard.

I could have drove to Spartanburg and pulled a whole sunroof off of the line and came back by now. I guess this would screw someones build slot up plus the bean counters would have a hard time with build vs warranty costs. Oh, I hear other dealers are in the same boat. Waiting for the same part.

Thanks,
Greg

Sacto? same here. If you've dealt with Niello sales, my condolences. Great service though.

A

[greghol]

Originally Posted by ard

Don't 'ask' the SA. GET a copy of the plan and read it. I just do not recall if it is transferrable- I know it is not refundable like an extended breakdown warranty usually is.

Do yourself a favor and shop all the sponsors here HARD for a gold plan. Then, with your best price, let you local dealer beat it by $100.

GL

A

PS Bummer about the sunroof....

Well, I never got around into looking at this issue with BMW. I asked the SA again today when picking up the X5 ( had to get a speaker fixed and get new rear pads/sensors) as I wanted to see the printout for the build options on the car. The extended warranty info was below the options so I ask about that again to get a clarification. He said the MP 6/100 is transferable with the vehicle and not with the person who bought it. When I asked before he was pretty busy typing the work order up so I may have misinterpreted what he was saying. He said only one is not and if I can remember correctly is was ESP? (Edit: EVP most likely after looking at the web site) I think it was. So scheduled maintenance is covered to 8-18-14 and shows active. I probably will just call BMW Monday and double check for a piece of mind since they are footing the bill.

Sun roof all fixed, almost 7 weeks total.

Greg

[xriderob]

There are many things not covered under cpo that you would assumed should be. Rear tail light went out on me due to an electronic part, and it is not covered under my cpo or extended third party warranty. Part price from dealer $350 with two week wait to get part. No fault of my own yet out a few hundred.
But cpo vs third party, if auto headlights act up cpo will cover but third party will not.
When you have the right problem cpo will help you out but never think it is like a new car warrenty and never expect it to cover everything. For $4,000 I would say for piece of kind and someone to go back to do it, but any more I would not. That's my opinion and experiences thus far with a cpo x5.

[ard]

Originally Posted by xriderob

There are many things not covered under cpo that you would assumed should be. Rear tail light went out on me due to an electronic part, and it is not covered under my cpo or extended third party warranty. Part price from dealer $350 with two week wait to get part. No fault of my own yet out a few hundred.
But cpo vs third party, if auto headlights act up cpo will cover but third party will not.
When you have the right problem cpo will help you out but never think it is like a new car warrenty and never expect it to cover everything. For $4,000 I would say for piece of kind and someone to go back to do it, but any more I would not. That's my opinion and experiences thus far with a cpo x5.

Hmmm. This seems like one of my main beefs with BMW and their warranties.

The terms of the warranty can get a bit 'fuzzy' and BMW sometimes 'interprets' these in a way that minimizes their coverage. (Go figure, huh?) The use 'look up' tables where the part number defines the coverage, but it should be the circumstances of the failure that define the coverage, combined with the part.... this applies to the whole 'wear and tear' issue.

They may say "Doesn't cover headlamps and bulbs". OK, that seems clear. But then they say "oh, the electronic control for the tailght isnt covered".

This you fight... and you will win. Most people just pay it.

But I do agree that there are many expensive things the CPO will not cover...

A