Wood Trim Replacement

[Mabuhay]

Originally Posted by 3Series

I'm trying to get my center console trim replaced under warranty (2 long pieces around the shifter). I haven't had time to go to the dealer yet....

3series, I just finished cleaning the interior of the X5 and noticed that those two long pieces around the shifter/center console/armrest are also cracked in my X5. I find it odd that both sides are cracked. Did the dealer cover this under warranty? They should, but I'm curious if they gave you any trouble.

[Richard in NC]

Years ago, a bad trim piece was replaced under warranty on my '99 540i. If I recall, they replaced extra neighboring pieces to get a perfect match in the grain, and ordered 3 sets to choose the closest one to the rest of the car.

[3Series]

Yes, you need to show that the trim cracked from a manufacturing defect, not abuse.

You need to work with a good Advisor, Tech, and Foreman.