40 days and they are talking Buy back

[MRV99]

So it is day 40 since I have seen my X5 and my SA just called and said that BMW cannot fix the car. They have brought multiple Field techs in to fix the issues and nobody including techs from Germany can fix my issues. So they are talking about buying back the car and getting me an new one. Who has had BMW purchase a car back and what should I expect. I only had the car for 3 1/2 months before it entered the shop and am wondering how badly are they going to depreciate the car. I spec'd and ordered the car which ended up just north of 80k and I am worried they are going to hit me for 5k in depreciation. Any thoughts

[smuggymba]

Originally Posted by MRV99

So it is day 40 since I have seen my X5 and my SA just called and said that BMW cannot fix the car. They have brought multiple Field techs in to fix the issues and nobody including techs from Germany can fix my issues. So they are talking about buying back the car and getting me an new one. Who has had BMW purchase a car back and what should I expect. I only had the car for 3 1/2 months before it entered the shop and am wondering how badly are they going to depreciate the car. I spec'd and ordered the car which ended up just north of 80k and I am worried they are going to hit me for 5k in depreciation. Any thoughts

Lemon Law....you shouldn't be hit with anything.

[xoutpostking]

What was wrong with it?

[Price]

Originally Posted by MRV99

..Any thoughts

My thought is since you have some 'luxury car dealership' in your signature... wouldn't you know better than us, regular schmucks??

[Gregory34]

Out of curiosity, what are the problems? I agree with the last post. You shouldn't be out any $.

[roadkillrob]

Usually they will give you your full money back on a situation like that, a lot of times even after a year, so you should just be able to start over and order what you want being out nothing but the frustrations!

[MRV99]

Price- that dealership is a good friend and does not deal in new cars. I was asking if anyone has had a buy back from a BMW dealer on a new car.

Gregory34-
The comfort access is all messed up and BMW is finding ghost keys registered in the system which cannot be found in BMW's key list or removed from the computer. They have replaced a bunch of modules and keys and still cannot get the car programed properly.

[motordavid]

Originally Posted by MRV99

Price- that dealership is a good friend and does not deal in new cars. I was asking if anyone has had a buy back from a BMW dealer on a new car.

Gregory34-
The comfort access is all messed up and BMW is finding ghost keys registered in the system which cannot be found in BMW's key list or removed from the computer. They have replaced a bunch of modules and keys and still cannot get the car programed properly.

From several buy back threads on the site, found via Search Tab, I would think you are clean, including some $comp/payment coverage/lease coverage, etc.
Hope it works out.

You might want to 86 that car dlr link, imo.
GL, mD

[Ag4.8]

With a buy back, they will replace the car to the same specs, or you may add other options (at your cost). They call it a trade assist. Your cost should be ZERO.

I am not supposed to talk about this.

[FatX5]

On my 07 that had motor issues, they just ordered me a new 08 and it didnt cost me a dime.