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  #21  
Old 08-17-2011, 09:56 AM
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Join Date: Jul 2011
Location: Westchester, NY
Posts: 257
cravin is on a distinguished road
I bought it at Pace. Since I've read that dealers aren't fixing this under warranty, I took it to Port Chester (Service center for pace and greenwich) hoping that the SA would put in a word. I heard back from him yesterday that he's getting approval to get it repaired. Doesn't help that the service center said that it will most likely need a new bumper. If you have a great relationship at Hassel with someone, I'd appreciate it if you could PM me his/her info. If they could help with this if Pace doesn't help, I'd promise them future purchases.
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  #22  
Old 08-19-2011, 04:15 PM
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Join Date: Jul 2011
Location: Westchester, NY
Posts: 257
cravin is on a distinguished road
Well, success. I stopped by the dealership today and got the manager to approve the repair. Taking it in on Wednesday to get the bumper repaired.
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  #23  
Old 09-07-2011, 10:52 PM
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Join Date: Jul 2005
Location: Illinois
Posts: 68
whalerdude is on a distinguished road
my 2007 X5 had this problem. My new 2011 Has a different piece that is just a nice matte plastic with no rubber coating to peel off.
They replaced trim on 2007 under warranty.
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  #24  
Old 09-07-2011, 11:45 PM
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Join Date: Aug 2011
Location: CA
Posts: 21
shaunmed is on a distinguished road
i had the steering wheel thing replaced but then later i noticed the window switches have a similar problem. has anyone got them replaced under warantee as well?
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  #25  
Old 09-08-2011, 11:22 PM
e6t e6t is offline
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Join Date: Jul 2009
Location: in a house
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e6t is on a distinguished road
had mine replaced this week under warranty, no questions asked.
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  #26  
Old 09-09-2011, 02:53 PM
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Join Date: Aug 2011
Location: CA
Posts: 21
shaunmed is on a distinguished road
the steering wheel or the light switch?
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