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  #1  
Old 11-14-2011, 09:02 PM
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Is new X5 supposed to come with owners manual?

Probably a question I should be asking the dealership, but my X5 did not come with a manual, is it supposed to be included with the vehicle or do they just expect us to print 300 pages manual from the pdf?
Maybe it is hidden somewhere, like the mats that they forgot to install, only for me to find when I open the void where spare would normally go (opted out of spare).

Maybe there is another secret compartment for the manual?
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Old 11-14-2011, 09:05 PM
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They forgot to give it to you. Doesn't seem like you were treated nicely. No mats?
My dealer gave me an option to pick rubber or regular mats. And I do have the manual, along with manual reference guide, etc.
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Old 11-14-2011, 09:10 PM
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Yeah, no options were given. Mats were still in the plastic, back in the cargo area.. Lucky I checked there. Anyway, is there a manual compartment somewhere? Some of the vehicles I owned had truly hard to find spaces made for manual/binders. And the funny thing is, either you had to ask about it, or actually check the manual to find where the manual is.. LOL.
OK, They will have to mail it to me, I am not driving 50 miles opposite direction to pick up a manual...
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Old 11-14-2011, 09:53 PM
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Crappy new car delivery service, imo...

Bang on them via the Dlr Delivery Experience phone survey, and drop a dime to the head patters at BMWNA...none of which will get you much satisfaction.

And, find another dlr, as those bastards will not be 'glad to be of help' to you, for your first warranty fix.
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Old 11-14-2011, 10:46 PM
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The manual should be in the glove box. My 50i didn't come with mats, but I talked them into throwing in a set of the rubber ones.
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Old 11-14-2011, 10:59 PM
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I got the all weather mats thrown in for free and also made a few comments about the delivery experience (felt rushed to get it done prior to month end) and they called back and threw in whatever other accessory I wanted (chose the rear deck mat). They didn't treat me bad but clearly wanted straight excellent scores on this.
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Old 11-14-2011, 11:48 PM
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Service guys steal them, and dump them on Ebay. Most people never open it, so these dudes take advantage of it. Only a few like your self, ever question it. Call and get it, plus get free rubber mats! Best thing
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Old 11-15-2011, 12:01 AM
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Thanks. So is it only the Manual that is supposed to come with the vehicle? Is there anything else I might be missing that I don't know?
Seattle mentioned "Manual, manual reference guide, etc.."
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Old 11-15-2011, 12:05 AM
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It's a very big leather case, that has 7- big booklets inside it. One is manual, one is for navigation, bunch of small cards for service, brochure etc.. Dealers sometimes add bunch of stuff themselves. It's a nice hefty booklet. Here is one on Ebay like I was saying!

2009 BMW X5 X-5 Owners Manual Guide Books DIESEL model | eBay
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Old 11-15-2011, 12:10 AM
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Make sure you got all your keys, again very expensive stuff. The prep guys have finger for those as well. This dealership that gave you, the car seems shady, so I'd make sure you got everything. That's pretty much everything I think. Of course lots of paper work is always nice (MSRP Page etc...)

Another one: 2011 BMW X5 X6 Owners Manual Set w/ Case Xdrive35i Xdrive35d Xdrive50i M Xdrive | eBay
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