Am I just being crazy?

[chiefneil]

Originally Posted by wsybert

I have the same issue. It's when it shifts into first, when you come to a stop. It more pronounced when you try to stop easy, vs a more abrupt stop.
I just thought it was normal.

I thought the X5 started in 2nd gear in normal mode? If I come to a complete stop then go to sport mode, I feel a slight jerk as the tranny downshifts to first. At least that's what I've always assumed it was doing.

[jeremym]

Originally Posted by chiefneil

I thought the X5 started in 2nd gear in normal mode? If I come to a complete stop then go to sport mode, I feel a slight jerk as the tranny downshifts to first. At least that's what I've always assumed it was doing.

You're correct.

[webx825]

OP,

Were you able to get your situation figured out? I am also experiencing the same issue on my 09 3.0si. The "jerk" doesn't happen all the time but I kind of figured out how to reproduce it. The A/C has to be turned on and you have to be slowly coasting to a stop or lightly press on the brake when stopping. The "jerk/bump" will happen in between the 5mph-0mph.

I brought it to the dealer and was able to reproduce it for them. They took it in and now I'm waiting for it back. I'll update this thread once I hear back from them. I hope everything goes well.

[jeremym]

Isn't this just the transmission downshifting? I don't think there's anything you can do, it's just an issue we have to deal with.

[tgunz83]

Originally Posted by webx825

OP,

Were you able to get your situation figured out? I am also experiencing the same issue on my 09 3.0si. The "jerk" doesn't happen all the time but I kind of figured out how to reproduce it. The A/C has to be turned on and you have to be slowly coasting to a stop or lightly press on the brake when stopping. The "jerk/bump" will happen in between the 5mph-0mph.

I brought it to the dealer and was able to reproduce it for them. They took it in and now I'm waiting for it back. I'll update this thread once I hear back from them. I hope everything goes well.

Reviving this ... what ever happened?

I've been living with the problem for quite some time now, but I'm going to bring it in to the dealer one more time to see if they can diagnose something. I have been able to reproduce the issue every time now as well exactly how you describe it... coasting to a stop with no brake at all, or very lightly pressing. Happens every time.

[Quicksilver]

Lots of info about your issue. I believe the consensus is that most have
found a way to live with it. It's just the nature of the beast.

http://www.xoutpost.com/bmw-sav-foru...ownshifts.html

[ard]

Originally Posted by webx825

they said it was because I have aftermarket rims on the car and was told to put my factory wheels back on for the problem to go away. The rims were aftermarket but they are similar to the rims that you can get at BMW. I went from 19" rims to 20" rims. BMW sells the X5 with a 20" rims package so I didn't think I was doing any harm. Anyways, I put the original rims back on as requested !

Wow. That is pretty amazing. Were your tire sizes 'matched' in terms of outer diameter to OE bmw offerings?? If these were different I could seem them sticking to guns, but if this is in BMW spec, that is pretty silly.

[ard]

^^ Just so we are clear, the BMW warranty does not say "We will repair any defect that sets a code". Their warranty states they will fix ANY defect, irrespective of codes!

Your primary focus should be to get BMW- via their dealership- to say "there is an issue".

When you drop a car off with a complaint, it is usually "C/S noise and jerking" This means 'Customer States'. It does not mean "we agree". This is why the R/O or Repair Order- and the language they use in it- is so important. "Issue confirmed, reset adaptations" is different than "no issues found, reset adaptation to address customer concern"

People approach this as a "how do I get my car fixed" problem...I tend to approach as a "how do I get BMW on the hook" problem. If you do that, then you can force them to fix it.

Good luck!

[tgunz83]

Ok I need some advice. I'm so pissed off right now.

So latest events that have happened over the past couple months (mentioned some of this already in my previous posts):

1) Dropped the car off about a month ago and reproduced the problem for one of the mechanics. Left the car there overnight. Get a call the next day saying they reset the drive adaption values and the problem went away. Got pissed off and told them that's been done twice already the problem comes back everytime. Was told to file a case with BMWNA. Did that - they get back to me and say they can't do anything because the dealership told them they weren't able to reproduce the problem (f'ing lie). Pick up the car while the office was closed one night so I couldn't talk to anyone. On the drive home, SAME DAMN PROBLEM HAPPENS.

2) Called the next day to complain to the SA. She told me to bring in the car again. Had to go out of the country on vacation so I told her I'd bring it in a couple weeks.

Now for the recent update:

3) While driving the car to the dealer on Tuesday, freaking thing overheats. I wasn't able to drive the car for them to reproduce the problem as a result. (they had to change the water pump and I couldn't stick around) SA tells me not to worry, she's sure they will reproduce it on their own. I leave. Get a call that night saying the mechanic said the problem is THE BATTERY. The battery is getting weak and [fill in some b.s. excuse here] is causing the rough downshift. After the charge, they tested the car and the problem was gone.

4) Go the next day to pick it up. With the same brainiac mechanic in the car, take it for a spin. Well what do you know - problem is still there. Now the mechanic goes from saying it was fixed and caused by the weak battery, to saying this is NORMAL. Go back to the dealership, tell them if it's "NORMAL" let me drive another 2009 X5 to see if I can reproduce the problem. They put me in one, same year, MORE miles - and guess what - NO PROBLEM. I come back after the drive, tell the service advisor. She calls the foreman over. Foreman gives some b.s. excuse that because they didn't reset the adaption values in the other car first, I wasn't comparing apples to apples. I tell him to reset them and I'll drive it again - he says - "that isn't necessary". We go on the drive.. reproduce the problem for him - he says "he's felt this thousands of time" and it's a "software issue". Then he says they need to get BMW Engineering involved and that I'll hear from them shortly.

5) Get a call today. They said BMW Engineering said this is NORMAL also. It's related to the Idle Control something something b.s. I re-iterate - if this is NORMAL why doesn't it happen on the other car. "Oh I guess it's just more prevalent in your vehicle". I told her I'm coming in tomorrow and I want to talk to her manager.

/end rant

Hopefully some of you guys made it through all that and can provide me some advice. I am definitely going to push for them to reset the adapation values on the other car and let me test drive it. I'm sure the problem still won't be there. From that point who knows what they will say - I'm guessing something along the lines of what they said earlier - "oh I guess it's just more noticeable in yours".

What should I do? Threaten to contact the BBB? Take them to court? I feel like I'm running out of options here.

Any advice would be appreciated.

EDIT: I should probably mention, the car is under CPO and it expires in February of next year. I'm sure if the car wasn't under warranty they would've replaced the tranny the first time I took it in.

[ard]

Understand that the dealer isnt BMW. BMWNA is BMW and THEY pay the bills. The DEALER can control how things are spun to BMW...you want the dealer on your side, tryong to get BMW to pay for a new tranny.

I would walk in with a file folder with all the work orders and calmly explain that "there is an issue- YOU guys have verified there is an issue, YOU have tried to fix this multiple times. Trying to claim there is no issue is simply unacceptable. OK? Now, how can I help YOU get BMW to take action? If something is "more prevalent" in my vehicle, then we need to change whatever is making it prevalent in this car.

Anyway, my 2 cents