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Old 11-30-2012, 10:47 AM
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Join Date: Dec 2009
Location: Houston, TX
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Quote:
Originally Posted by FSETH View Post
Wonder if my early model year 2009 will be affected?
All X5ds produced between September 2008 and November 15, 2012 will be affected. Here's the response from BMWNA regarding this issue someone posted on another forum:

"Thank you for contacting BMW of North America, LLC regarding our voluntary recall announcement of certain 2009-2012 model year BMW X5 xDrive 35d (Diesel) SAVs produced between September 2008 and November 2012. Through our own quality control process, BMW has discovered that the idler pulley bolt can loosen in affected vehicles, which could lead to additional bending forces on the bolt. If the bolt breaks, a sudden loss of power steering assist could occur. Please note that manual steering capability would be retained, although the effort required for steering the vehicle would be greater.

Owners of affected vehicles will receive a notification letter via First Class mail in January requesting the scheduling of a service appointment with an authorized BMW center to have the idler pulley bolt replaced and tightened with a revised procedure and a thread lock coating. If the alternator warning lamp (the battery icon) is illuminated in the vehicle’s instrument cluster, along with the warning message “Charging malfunction,” carefully pull over to a safe location away from traffic. Contact BMW Roadside Assistance at 1-800-332-4269 to have your vehicle brought to the nearest authorized BMW center.

BMW remains committed to maintaining the highest level of automotive excellence. We sincerely apologize for any inconvenience should your vehicle be affected.

The BMW Customer Relations and Services Department is available Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. You can reach us at 1-800-831-1117."
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