21 months and 60K miles on 35D. clean diesel is a pain

[F1Stix]

No deal could be reached today. The trade in offered was very weak. They are talking trade assist, but no hard numbers yet.

Several comments were made about the high mileage by several different people in several departments.

1.9% ended today with BMWFS. The dealers finance dept tried to get me to fill out a credit app to lock in the rate. I said not until we get some numbers. Basically the day was wasted away fiddling around with multiple people. Nothing was ready as promised and the 1.9 is mostly likely lost, at least right now.

Waiting on a call back from dealer.

[ard]

Originally Posted by F1Stix

No deal could be reached today. The trade in offered was very weak. They are talking trade assist, but no hard numbers yet.

Several comments were made about the high mileage by several different people in several departments.

1.9% ended today with BMWFS. The dealers finance dept tried to get me to fill out a credit app to lock in the rate. I said not until we get some numbers. Basically the day was wasted away fiddling around with multiple people. Nothing was ready as promised and the 1.9 is mostly likely lost, at least right now.

Waiting on a call back from dealer.

Look, you're either going to do this with some balls or they will slow dance you/grind you.

All you'll get is happy-talk: if you have high mileage, the dealer will NOT take it in the shorts. They will also not be able to get much out of BMWNA. They are probably getting 2500 assist from BMWNA, thats it. In my experience this is all being handled by the sales arm, nobody on the 'lemon' side has looked at this...


People that have been successful are ultralow mileage where the dealer can flip it for near new.

Many have been here, done that- in hindsight most that have pressed a lemon case agree that they wasted time trying to have the dealer handle it.

GL

A

[F1Stix]

I must not be living right or life has a funny way of trying to tweak my patience. Diesel exhaust smelled up the cabin again today and low power/fuel economy since getting the X back less than a week ago.

I went on a search for the smell myself. Low and behold, I found it!! It was not very difficult either. Any technician could have found this if they would have spent a few minutes. Under the faux intake runner/plastic cover I found lots of diesel soot. If you have not guessed where the soot is coming from yet......it was the EGR cooler. AGAIN! Instead of being cracked in the usual place the others failed, it was cracked closer to the area where it couples together. Unbelievable. The updated design seems to have fixed one problem, but perhaps weakened another area.

Now to the lower power/poor economy: Hooked my AE scanner up and pulled any and all codes and used the enhanced features to look at all the engine sensors. I found some weird stuff like telematic troubles, radio fault codes and display fault codes. Although those systems seem to be fine. After looking through the sensors I found the air intake temperature was showing 419 degrees. This is not correct. I drove the X with the scanner running and logged the data for a few miles and returned home to review it. The intake air temp stayed at 419 no matter what was going on. There are two intake air temp sensors. One before the turbo and one after the turbo/intercooler system. The one I am having trouble with is the one before the turbo and it is built into the MAF (mass air flow) sensor. The fuel economy/low power has to be the result of the engine seeing such a high temp, less dense air charge and adjusting the fuel trim. The insidious thing for us X5 owners is...you will not get a trouble code if the temperature side of the sensor is faulty. Just lower power and fuel economy. Mine dropped from a solid 24.5 to no better than 21.5. The X feels throttled, not torquey and as strong as it was before.

Oh, I almost forgot...there is a secondary air system that is showing in the yellow zone. This may be an anomaly of the scanner and I will contact the manufacturer of it tomorrow and inquire. The normal range for the system is between 15.5 and 22. It is at 20.6. Nearly faulted. I did not know there was a secondary air system on this engine, but I do know this has never been in the system scans before.

I will make a separate post for those who search for lower power and intake temp sensor issues.

[BGM]

Which dealer here in DFW are you using ?

[F1Stix]

The wife got an alert to fasten the passenger seat belt again. She made a quick video of it to show the dealership.

BGM, since BMWna is partly responsible for our troubles I hate to throw out names of dealerships. if you like I can PM you the names and issues with each.

[BGM]

Ok no big deal was just curious . . .

[Crash513]

So with all this documentation about the ongoing UN-repaired problems in the same part of the fuel system (and seatbelt problems, etc)., are you now considering invoking the lemon law? Your case gets stronger with more evidence, but weaker with time.

I'm with Add on this. You need to stop negotiating with your dealer and put the zone rep and BMW N/A on notice that you expect them to do right by you and buy the car back. Send them a summary of all the facts an history, and give them a chance to step up and offer you something. If the won't, log your case with the state and send a letter of demand.

PM me if you want to talk offline.

[bigx5er]

Exactly what Crash said. I had BMW replace an X5 of mine with brake issues. I literally drove the car to the dealership and left it in the service bay. I said the car was unsafe and I wouldn't drive it. The service manager worked it out with BMW NA.

Your dealership should be working hard with you. The service manager has more pull than sales.

In my case BMW wanted no part of the lemon law or fighting. I thought they handled my situation was well as they could considering how screwed up the X5 was. I was still pissed, but no where near as much as I could have been.

[F1Stix]

The latest is the X had another cracked EGR cooler. We picked it up Saturday. They say the MAF sensor is normal. My AE shows the temp side of the MAF as bad. No action on the seat belt issue. Mileage is down even more.

The total is around 92 days in the shop in 22 months.

The selling dealer called Friday (12th) at 7pm to say they had all the documentation to BMWna and they were working up a deal for us. They had been hard to contact and were returning calls a week after messages were left. I had already given up and retained an attorney the previous day. He advised us to listen to the deal the dealer and BMW lay out, but feels it will be weak. Neither the dealer or BMWna seem to be in much of a hurry. There are multiple legal avenues in Texas for consumers. The Lemon Law is not really one of them. It is very weak.

[F1Stix]

Quick update: BMWna has been silent on this case so far. We have driven about 2500 miles since picking the car up. The mileage is down some from about 23.5 to 21.7 at best. Most of the time it hovers around 21.5.

Pulled the codes on it today and without a service engine soon light we have a code 474C. This seems to be a pressure sensor before the DPF. Not certain on that yet.

The Mode 6 data shows it in the yellow zone for secondary air monitoring system. Basically it just about to set a code of some type soon.