The tailgate was working normal until a friend inadvertantly manually shut the tailgate versus using the electronic close button. Using the tailaget release in the instrument cluster, on the key fob, and on the tailgate itself result in the same response as seen in the video. I tried removing fuses 99 and 121 based on the fuse diagram in an attmept to release the latch and open manually but these fuses don't seem to effect operation at all. Could it possible be the lower tailgate is not closed completely? Any thoughts, comments or ideas would be greatly appreciated
https://www.youtube.com/watch?v=TKHKHtElzpo
Regards,
monto