Importing music with USB drive or iPod

[sna77]

2011 X5, with 6FLA option (USB in glove box and center console).

I can play music from my iPod, iPhone and a FAT32 formatted USB thumb drive in the center console. It is my understanding that you cannot import music from this location though.

When I insert any of the working devices into the USB port in the glove compartment, none of the options work, everything simply reads "Not Connected."

Any ideas?

Thanks!