IceLink problems ...

JaredT · #1 02-05-2006, 04:49 AM

I have had the exact problem happen to me as well. I have been running V2B2 and quite often (and randomly) the ipod screen will freeze (music still plays). I loose all controls from the car and sometimes I can't even soft reboot my ipod. Another thing I have expereinced is that sometimes it will just switch over to AUX1 and no longer have text display too.

I am getting quite frustrated with these glitches.

I have tried reverting back to the 2.07 SW, but have even more problems. Now the Ice LInk dosen't even play music anymore when it's plugged in. Is there away to reconfigure the firmware that is found on the IceLink??

JaredT · #2 02-05-2006, 02:30 PM

To make things clear, can Tom or anyone direct me to reset the firmware on my IceLink, to the way it was when first purchased??

Thanks!

Tom G. · #3 02-05-2006, 04:21 PM

Quote:

Originally Posted by JaredT

I have had the exact problem happen to me as well. I have been running V2B2 and quite often (and randomly) the ipod screen will freeze (music still plays). I loose all controls from the car and sometimes I can't even soft reboot my ipod. Another thing I have expereinced is that sometimes it will just switch over to AUX1 and no longer have text display too.

I am getting quite frustrated with these glitches.

I have tried reverting back to the 2.07 SW, but have even more problems. Now the Ice LInk dosen't even play music anymore when it's plugged in. Is there away to reconfigure the firmware that is found on the IceLink??

I'm not sure why you downgraded the firmware - you need to be at v2B2. Let's get your firmware back up to date and then troubleshoot from that point - you can respond to me directly via email or here on the forum.

JaredT · #4 02-06-2006, 05:00 AM

Quote:

Originally Posted by Tom G.

I'm not sure why you downgraded the firmware - you need to be at v2B2. Let's get your firmware back up to date and then troubleshoot from that point - you can respond to me directly via email or here on the forum.

Tom,

I chose to downgrade the firmware, b/c of two main reasons, after my upgrade to v2B2:

1) My photo ipod screen has been freezing while connected to the IceLink atleast once a day. The musci will continue to play, however I no longer am able to control any thing on my ipod through the car.

2) I can no longer access the ipod UI w/o disconnecting. I would rather give up text display and be able to use ipod UI. Disconnecting w/o a cradle is quite a pita after awhile.

I maybe had one or two freezes while I was on the original firmware, however after this upgrade, it has been nothing but nightmares. These aren't minor freezes either, it's to the point where I cannot even reboot by holding down select and menu keys (I just had to let the batteries completely drain out) . This happened to me while I was on a roadtrip, and needless to say, I had no music for the rest of the trip.

As you can see, I have been having quite some problems as of late with the IceLink which I hope to be able to resolve. It's a great system while it's working!!

X5Sport · #5 02-06-2006, 09:42 AM

Exactly the same with mine. Have contacted Dension several times with no response apart from an automated ticket number reply.

Apple don't want to know as it's not Apple badged, and my supplier (the UK importer for all UK suppliers) is not rersponding now either.

It's good kit, but maybe the diesel X5 has something different that causes a problem. V2 2B2 is much better the V2 2B1, but the only thing that works with mine is running it permanently in Apple GUI mode. Running in Dension mode results in continual problems with the device hanging or freezing and it takes a while to get a reboot. I keep my ipod software up to date and changes to this have not made any difference to the problems.

Version 2 2B3 on the way perchance? some support from the manufacturer would be nice too. Anyone got a contact on the inside that we can get to look at this?

Tom G. · #6 02-06-2006, 01:59 PM

Quote:

Originally Posted by JaredT

1) My photo ipod screen has been freezing while connected to the IceLink atleast once a day. The musci will continue to play, however I no longer am able to control any thing on my ipod through the car.

What displays on the radio screen when this happens? Is there a specific button press that can replicate this or is it random?

Quote:

Originally Posted by JaredT

2) I can no longer access the ipod UI w/o disconnecting. I would rather give up text display and be able to use ipod UI. Disconnecting w/o a cradle is quite a pita after awhile.

I maybe had one or two freezes while I was on the original firmware, however after this upgrade, it has been nothing but nightmares. These aren't minor freezes either, it's to the point where I cannot even reboot by holding down select and menu keys (I just had to let the batteries completely drain out) . This happened to me while I was on a roadtrip, and needless to say, I had no music for the rest of the trip.

In your prior post, you say you went from 2B2 to 2.07, then claim to have upgraded. Did you have a version of firmware on the ice>Link prior to 2B2 or 2.07?

Sorry for all the questions, but I need to know all the details before going further.

JaredT · #7 02-06-2006, 10:24 PM

My IceLInk came with 2.07 from the factory. I upgraded to 2B2 a few weeks ago. I have had nothing but problems. I tried to go back to 2.07, it worked for a while, however now when I plug in my ipod there is no response from the IceLink.

What I want is simple: I just want to have a working IceLink that does not freeze my ipod and allows me to scroll by ipod UI. These are things that I enjoyed while on firmware version 2.07. Can you please instruct me how to reset the firmware on my IceLink??

Tom G. · #8 02-06-2006, 10:31 PM

Quote:

Originally Posted by JaredT

My IceLInk came with 2.07 from the factory. I upgraded to 2B2 a few weeks ago. I have had nothing but problems. I tried to go back to 2.07, it worked for a while, however now when I plug in my ipod there is no response from the IceLink.

What I want is simple: I just want to have a working IceLink that does not freeze my ipod and allows me to scroll by ipod UI. These are things that I enjoyed while on firmware version 2.07. Can you please instruct me how to reset the firmware on my IceLink??

We are sidestepping the issue here - the problem is possibly hardware related and not necessarily firmware. I would recommend replacing the module with Dension to be 100% certain. There are many people running v2B2 without the problems you are describing.

If you still decide to want to go back to v2.07 - email me directly and I will show you how.

JaredT · #9 02-06-2006, 10:55 PM

Tom,

Strange how the hardware did not have these symptoms when using w/ 2.07 but would right when I switch over to 2B2.
I would return the unit to Dension, being that the unit appears to be defective will Dension cover the reinstallation of a new unit? I have forked $50 to have it installed by BestBuy the first time already.

Granted that I am not the majority, I am not alone in experiencing these problems. For the time being, I will send you an email and look forward to instructions of reverting back to an earlier 2.07 firmware.