Originally Posted by tmetcalf52

I've had Bimmers for years. I've used their DVD systems and even had an old one that required 6 CDs to cover the USA. I always thought the DVDs were a little out of date by the time they were available, but for the most part they were serviceable. My yr old X5M has a system requiring dealer service to download the data into a hard drive. My salesman told me about the change when I bought the vehicle, but I never thought to ask the price. I doubt they knew a year ago. And my service guy still thouight I needed the DVD. OH NO, instead of a $199 DVD, they want $465 to basically do a software download. What a rip off. I complained to the local service manager. Apparrantly some people are paying their price. I'm looking for a person on the National level to complain to. Any ideas who to contact?? Anybody got a third party work around? $100,00 ride and now I need a Garmin.

Originally Posted by Brian-bmw

One more thing... I think that the map data in your car is sourced by Tele Atlas, which is much lower quality than the former data sourced by Navteq. That really makes the inflated price sour.