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Old 01-09-2011, 02:10 PM
ard ard is offline
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Location: Sierra Foothills, California
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Quote:
Originally Posted by DWill View Post
Yep, I had that same experience X2.

I picked up my X5M last March 17th, a few days later on the 23rd my E70 M Sport came in. Within a month, maybe six weeks new maps were released for the Nav.

The owners manual said go get the DVD plug it in and follow the instructions to install the new maps. So I figured 200 bucks (same as it's always been) and have new maps for both cars.

Imagine my surprise when I found out the cost was 5X that.

I complained to everyone I could as far up as I could get at BMWNA.
I'd just spent $200K in one month on two new cars, bought 6 new BMW's in five years and after 3 months of complaining I was given a 400.00 gift by the dealership that I could only use there.

It's a rip off not to mention that the navs in these cars have less funtionality than a $100.00 Garmin.

Plus keep in mind there is no backup. And I'm told if something happens to your nav and you lose the installed maps and those maps are out if date; they can only put the new version on. Guess who pays for the new maps if that happens.
1. If it is a warranted repair, they cannot charge you for new data. They may try, they may charge you- but would lose a legal challenge, IMO.

2. I am guessing the last chapter in the whole 'only BMW dealers can program cars' has yet to be written. By law, BMW must make tools available to non-BMW shops... we will see where this goes.

A
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