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-   -   So whole stack replaced in 645. (https://xoutpost.com/off-topic/lounge/43385-so-whole-stack-replaced-645-a.html)

Wagner 02-19-2008 12:15 PM
Tom is the SA, Dan is the worker bee. He has worked on all my cars and I got a tour of their new shop yesterday. Dan has always been accurate in everything he has done on all my BMW's over the past 4.5 years. He will actually correct Tom sometimes. Plus, he will point things out to me that I'm not even considering, for example having a small trim piece changed. I didn't even notice a problem with it, he pointed it out and then told me if I told Tom it would be replaced for free.

I know Michelle, she is very nice. Next time you're in chat with Tom and have him intro you to Dan.

pseto 02-19-2008 12:57 PM
Quote:
Originally Posted by Wagner
Tom is the SA, Dan is the worker bee. He has worked on all my cars and I got a tour of their new shop yesterday. Dan has always been accurate in everything he has done on all my BMW's over the past 4.5 years. He will actually correct Tom sometimes. Plus, he will point things out to me that I'm not even considering, for example having a small trim piece changed. I didn't even notice a problem with it, he pointed it out and then told me if I told Tom it would be replaced for free.

I know Michelle, she is very nice. Next time you're in chat with Tom and have him intro you to Dan.
Thx, I'll do that today since I'm picking up my car after work

AzNMpower32 02-19-2008 04:23 PM
Russel BMW and Tom have been good to our X3 and 325i as well. It was Ryan's referral actually, but given the mediocre service in DC, I usually take the hour-long drive up there for service as well.

They gave us a brand new '08 X3 loaner last time with just 5 miles on the clock!

4.6is Ryder 02-19-2008 11:05 PM
Quote:
Originally Posted by Derek
I had an 03 745 which had only minor issues and my service guy HIGHLY recommended I get rid of it before the warranty was up. He had seen several cars come in with electrical issues where one module needed to be replaced but after the one was installed several others would go out. Most of the modules were running in the $1,000 range each. He was dreading the day when he got to explain to a paying customer their repair bill was several thousand dollars for just electrical parts.........

These new cars are great but I just can't imagine anyone trying to keep them running like the older BMWs.
Derek....what dealer do you use?......Phil

4.6is Ryder 02-19-2008 11:14 PM
Quote:
Originally Posted by Wagner
Russel BMW changed out the electronics in my 645 yesterday (in just 5 hours, amazing). Apparently they replaced a series of computer hardware components per BMW's request. I asked why BMW was so eager to replace such expensive internals without troubleshooting. Well the tech told me it is a little know fact that there is a TSB issued regarding the computer/iDrive components in the 6. Not sure which other models use the same components.

Once again, props to Russel BMW.
Hey Wags, try some new voice commands. See if the options menu will give you more. I've read that you get more commands with hardware changes or software upgrades......Phil

Derek 02-20-2008 08:43 AM
Quote:
Originally Posted by 4.6is Ryder
Derek....what dealer do you use?......Phil
BMW of Houston North @ 1960

Bob Braden is my SA there.

Wagner 02-20-2008 09:04 AM
Quote:
Originally Posted by 4.6is Ryder
Hey Wags, try some new voice commands. See if the options menu will give you more. I've read that you get more commands with hardware changes or software upgrades......Phil
Will do.

trueX5er 02-20-2008 06:23 PM
Quote:
Originally Posted by Wagner
Never, ever, ever, ever, ever own a BMW not under warranty
Then why did you get an '04?

Wagner 02-20-2008 06:53 PM
Mine is under warranty goofy :)

It's called a CPO....till 2010.

Major04 02-20-2008 06:56 PM
So..Wag, which loaner car are you abusing?


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