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UPDATE: Laptop Help! (For Mom) UPDATE: Laptop Help! (For Mom)
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  #11  
Old 04-19-2007, 06:55 PM
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Quote:
Originally Posted by Dataready
If the OS (Windows) is not booting then the problem maybe is not in the screen you might have a hard disk failure.. Do you see the first screen BIOS Toshiba screen right after you turn the power on..? if so and then a blank screen then your problem is in the HD drive. if nothing at all from the time you turn the power on, try to remove the battery leave it out for a few minutes and then try.
No picture at all, ever.

Tried the battery trick...left it out for about 30 seconds.
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  #12  
Old 04-19-2007, 06:58 PM
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Quote:
Originally Posted by Michelle
No picture at all, ever.

Tried the battery trick...left it out for about 30 seconds.
Leave the battery out and try to connect to the AC power directly... Anything??
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Old 04-19-2007, 06:59 PM
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does she have any peripherals plugged in? sometimes some input devices will not allow windows to boot
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Old 04-19-2007, 07:01 PM
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Quote:
Originally Posted by Dataready
Leave the battery out and try to connect to the AC power directly... Anything??
Didn't work
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Old 04-19-2007, 07:04 PM
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Didn't work
Sorry for the trouble, I think you have what we call burned transducer on the motherboard or the dead power regulator. my last two cents.
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Old 04-19-2007, 07:08 PM
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Originally Posted by Dataready
Sorry for the trouble, I think you have what we call burned transducer on the motherboard or the dead power regulator. my last two cents.
Thanks for your help!!

Since it is exactly 8 days out of warranty, they are going to call Toshiba Support to see if they can do anything.
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Old 04-19-2007, 07:36 PM
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Quote:
Originally Posted by Michelle
Thanks for your help!!

they are going to call Toshiba Support to see if they can do anything.
They won't. Just a heads up. Back in the day (2000) I had a Toshiba....
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Old 04-19-2007, 08:20 PM
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Sorry Michelle, they went through everything I would have suggested. I have 3 Toshiba laptops and they have all been fine other than replacing the batteries once in a while. Good luck.
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Old 04-19-2007, 08:27 PM
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Quote:
Originally Posted by Dataready
Sorry for the trouble, I think you have what we call burned transducer on the motherboard or the dead power regulator. my last two cents.
on the motherboard thing. Had a similar issue with an Alienware Sentia about a year ago, and it was the motherboard. GL!
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Old 04-19-2007, 08:56 PM
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a friend of mine, his dell just did the same thing. i tried replacing memory,
hard drives, u name it. in the end, i chalked it up to the motherboard.

let us know what toshiba says. btw, what model toshiba?
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