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#1
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MA BMW monopoly grows
![]() a good dealer being eaten by the mega-congolo$tealer everyone knows to stay away from. Why is it coming more true that I'll be driving to New York to buy a car with decent service? Anyone else have good stories aboout those sharks? Herb Chambers acquires Foreign Motors West… Head West for Supreme Luxury Whoever said, “go west” was right. Actually it’s something I’ve had on my mind for quite sometime. Out in Natick, Sudbury & Wayland is a fantastic display of some of the finest luxury rolling stock you’ve ever seen. BMW’s, Mercedes-Benz, Land Rovers, Bentleys and even Rolls Royce! For years they have regally existed... happy employees, happy customers (including me), a fantastic inventory with an amazingly skilled vehicle service and body shop facility...or should I say “carriage works”. And, it’s one of the few Rolls Royce and Bentley dealerships in the United States...it’s Foreign Motors West! Spectacular News Today, we are proud to say that they’ve become part of The Herb Chambers Family and we couldn’t be more pleased! For us, this is absolute synergy all around...consider this: three new and two existing luxury marques (now totaling 41 dealerships in all!!!), a dedicated staff of highly skilled and loyal employees, an amazing service & parts division and body shop facility, one of the choicest inventories of pre-owned luxury cars available, the New England franchises for the pinnacle marques of the motoring world...Rolls Royce and Bentley and a customer list whose loyalty is unwavering...and we aim to keep it that way! Whew! This is truly, “one plus one equals three,” if you know what I mean. Foreign Motors West + The Herb Chambers Companies means more money saving economies of scale than ever. Things like shared advertising, training and inventory programs combined with a healthy dose of autonomy will now allow luxury customers in New England even more selection than ever. This is truly a marriage of two great companies completely focused on guest satisfaction and I could not be more excited about the future. It is my goal to not fix what isn’t broken and to keep every current member of the Foreign Motors West team. Additionally, the employees joining our team will now have full access to our corporate resources ...offering Internet support, business development training, advertising, marketing, data processing, accounting and a host of other systems to streamline operations, reduce costs and maximize customer service. BMW Magic To top it off, just down the road in the neighboring town of Sudbury, we’re building a brand new state-of-the art BMW dealership like you’ve never seen. There will be more new inventory, a sparkling service center, welcoming architecture and terrific and knowledgeable BMW-minded employees and a whole lot of excitement for one of our most enduring marques. Having said that, as our BMW team moves down the road, the entire current Foreign Motors West Mercedes- Benz & BMW facility will be completely renovated to an exclusive new home for our extensive Mercedes-Benz offerings. Of course, for our Rolls-Royce, Bentley and Land Rover business, it will be business excellence as usual! After 20 years in the car business, I can honestly say that there’s no one out there in New England or perhaps the whole country who can offer you more as a sales and service customer than we can...because at Herb Chambers, We’ve Got it! I invite you to let one of our 2,000 team members help you buy your next car, truck or SUV. All my best, |
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#2
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Oh no! I had the pleasure of dealing with one or two sales people at FMW when I was shopping around for my first X3 in '04. They were phenomenal, and tried their darnedest to find me the car I wanted. I ended up going with another dealer, but the experience I had with their sales people, albeit on the 'phone, was way above par. I hope that doesn't change.
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I'll drink your poison if you fill the cup. You make me crazy, baby, don't let up. Break Free, DMB 2006 |
#3
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anyone wanna start a dealer in New England not managed by the famous folks in Harvard Square? We desperately need it1
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#4
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![]() Lets see how long it takes Herbie to destroy their reputation. I have been to a lot of BMW dealerships in a lot of states and Herb Chambers BMW in Boston is bar none the worst. (And yes I have many examples but couldn't be arsed listing them) |
#5
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2003 3.0i White/Black 5 speed Manual. Options: PP, SP, DSP, NAV, XENON. Mods: Aluminum Running Boards, 4.6 Body Kit, 20" Style 132 Wheels, Eisenmann Sport Exhaust with Oval tips, Aluminum pedals, Xenonmatch Fogs, M3 Steering Wheel. Can I have a sip of that HATERADE you're chuggin? |
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