That's a shame... These fly by night Brooklyn electronics companies have
been fleecing people out of their hard earned money for decades operating out the back pages of all the mainstream photo magazines.

One more thing to check - is the camera a U.S. model or gray market import? If it's not a U.S. model, Canon will not pay for repairs at an authorized repair facility.

Make sure your dad doesn't return the items until he receives full and complete credit. Have him pursue getting the charges removed from his CC account from the credit card issuer. He should reference the BBB report on Broadway Photo when reviewing the matter with the CC company.

http://www.bbbnewyork.org/reports/bu....aspx?id=68047

I buy my camera items and supplies locally from Samy's Camera, only because I want to see, touch, and try out what I'm buying. However, I would recommend B&H Photo highly. They are one of a 3 electronics companies (B&H, JR Music, and Crutchfield) who provide provide corporate discounts to my company. They have also partnered with our organization on various charitable events in the NYC area. As a result, there's a lot of B&H customers among my colleagues, and they all are very happy with B&H's prices and service.