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Originally Posted by SuperGreg
Try this when you get home. When you received your new Dell, it came with a CD titled, "Drivers and Utilities". There is a "diagnostics" feature on this CD. As stated on the front of this CD, "You must boot your computer from this CD to run the diagnostics, which may require changing your computer's boot sequence". Maybe others here can chime in on how to "boot from this CD".
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Hey SG:
To boot off a CD, you have to be able to get into the bios to put the CD drive in front of the hard drive in the boot order. Since Michelle can't get the machine to even power up, what drive it boots off of doesn't matter. It is likely then the problem is the mother board or a component on it, or the power supply (which is still my bet).
Dan
08-20-2007, 09:19 AM
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