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Old 10-09-2007, 05:26 PM
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Another Heart-Warming BMW Customer Service Story

http://consumerist.com/consumer/deal...bmw-307874.php


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Old 10-09-2007, 06:08 PM
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Not a bad thing... Maybe BMW NA will finally step up to the plate and deal with its dealerships...
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Old 10-09-2007, 06:28 PM
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Brecht is in SD, I bought my Z4 there, too funny! I couldn't STAND their service department
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Old 10-09-2007, 06:33 PM
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And look! You bought a VW!
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Old 10-09-2007, 06:35 PM
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Quote:
Originally Posted by trueX5er
And look! You bought a VW!
Too funny, I actually have met the girl who owns it several times, she seems nice enough, but car salesmen are slime

Actually on a side note, my VW dealer has been great, They arranged for a free rental car to install my ipod adapter, free gas and my sales guy did everything,

Thats ALMOST BMW style service
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Old 10-09-2007, 06:38 PM
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Define 'Prick'
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Old 10-09-2007, 08:12 PM
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She should have waited for the cops. Then explained it to them for the record. Mother with 2 kids trying to turn in a lease car, nasty dealership?

Great news story.
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Old 10-09-2007, 08:44 PM
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I dunno, I think sometimes its just poor communication or misunderstandings. I never seem to have unusual issues with any dealership, or any companies for that matter. I never lose my cool; I pretty much put it out plain and simple. If I don't like it, I'll leave.
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Old 10-12-2007, 11:38 PM
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definately seen that, but inversely a little. in my family:
18 year old walks into Herb Chambers, they treat me like royalty.
50 year old walks into local redneck owned and operated dealership, gets ignored when about to trade for a crisp X.

needless to say our cars are bought outta state now

Why the f*ck would they call the police on her? on what grounds?
I hope she sues them outta business. (on the same grounds they would have called the police on her... none!)
arseholes.
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