Not Happy Bmw!!!!! (UPDATE)
 

Just got a call from my wife who is late arriving to her destination with my son and her sister.

They spent 6 hours doing a 4 hour journey to see some other family members but had a blown tyre..... and I mean BLOWN!

The left rear is apprently in shreds, and when they pulled over they found the rim was ruined too. How that is I don't know as they are now some hours away.

A passerby stopped to change the wheel and the BMW jack collapsed! Now.... I know the X5 is a heavy car, but the jack should be able to hold it up!!!!!!!!

Apparently it is all buckled and they could not lift the car up high enough to put on the spare. What a joke! Where is the quality control! I have no problem with annoying little problems but WHEN MY WIFE AND SON ARE STRANDED BECAUSE THE OEM DOESN'T CUT IT I GET P^&*D.

Here they are, two women and a 3yr old in the middle of nowhere flagging down strangers because they can't use the jack.

So flag down ANOTHER passerby who thankfully had one of those balloon jacks that you use with the exhaust.

When they get back and I have a look at the jack I will be off to BMW with a few choice words!

Oh man that's terrible but here's hoping your wife, kid, and sister get home safely. The blown tire you can accept but the blown jack is unacceptable.

Good luck and keep us posted, LVR.

Glad you family is okay.

That whole situation sounds unbelieveable. I mean, I believe you. I'm just astounded. Any chance the shredded tire and rim were the result of driving on a flat for a bit?

Good luck.

Wow - that's ridiculous. Glad to hear the family is OK!

As long as your family is alright, that's all that matters. Glad to hear they're OK.

Does australia have roadside assistance like we do here???

Sorry to hear. Do you have BMW assist?

Hope your family got to their destination safely. The jack thing is crap! Did they have the sos or "wrench" button in the car?

Sorry to hear that. Hope everything is Ok with your family and they arrive/return home safely, LVR.

sorry to hear...

don't know what the passer-by did, but the scissor jack works fine for me... i've tried it on both the 3.0 and the 4.4 at both front and back...

Good thing everyone is Ok after a blowout like that.

Is it possible that whoever helped them didn't know how to use the jack? If the X5 wasn't on level ground and the jack was at an angle it's possible to break the jack.