Not Happy Bmw!!!!! (UPDATE)

[LVR]

Just got a call from my wife who is late arriving to her destination with my son and her sister.

They spent 6 hours doing a 4 hour journey to see some other family members but had a blown tyre..... and I mean BLOWN!

The left rear is apprently in shreds, and when they pulled over they found the rim was ruined too. How that is I don't know as they are now some hours away.

A passerby stopped to change the wheel and the BMW jack collapsed! Now.... I know the X5 is a heavy car, but the jack should be able to hold it up!!!!!!!!

Apparently it is all buckled and they could not lift the car up high enough to put on the spare. What a joke! Where is the quality control! I have no problem with annoying little problems but WHEN MY WIFE AND SON ARE STRANDED BECAUSE THE OEM DOESN'T CUT IT I GET P^&*D.

Here they are, two women and a 3yr old in the middle of nowhere flagging down strangers because they can't use the jack.

So flag down ANOTHER passerby who thankfully had one of those balloon jacks that you use with the exhaust.

When they get back and I have a look at the jack I will be off to BMW with a few choice words!