It sounds as if they handled it as I had expected them to. Glad to hear the offer was acceptable to you.

As for the price that was the KBB private party value for a base (no options) 2003 X5 3.0i with 150K miles on it in excellent condition. I think the general consensus is these places under value vehicles. But then checking my local CL listings I can find a few around that price, some under, but many over that price.

Edit: Adding the Cold Weather and Premium packages along with dual power seats increases the private party price to $4,595...about $700 more. Also keep in mind the $3,900 represented the average price. They did provide a range but I decided to use the average.

YJ/M,
Glad you came to a good resolve...
GL, mD

Thanks buddy. Now to go find X5 #3.

:thumbup: Good for you. Glad you were able to get another $1000 towards the replacement of your X. Insurance companies get paid to provide a service for fair value and should be obligated to fulfill their end of the bargain in the unfortunate event a vehicle will need to be replaced.

They always come out ahead so it's frustrating when you have to make a case to get what you're due. I've had one total loss claim in 20 years of driving so they've collected 20 years of premiums and had to pay out maybe 5% of that out.

Hope you and your daughter will be able to find something else that keeps her safe and will be reliable, even if not an e53. Good luck.

thanks much, the hunt will start next week.

Sorry for the delay in reply. I don't visit much now that I sold my X. But, this is where I was going with my comment about finding a diminished value expert. Someone in the know could have helped get the best/most fair reimbursement value since the insurance company is always going to lowball.

It sounds like you did a good job documenting and negotiating. Glad you have resolution and I hope that you find a great replacement vehicle.


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Thanks. I actually did hire one of those people to review the 2nd offer, and they said, with the miles, they couldn't do any better if they did a full on appraisal. It was after that when I caught the errors in the appraisal, and was able to go up another $1k.