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-   -   Dealer recall work, caused other issues, not taking responsibility (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/107936-dealer-recall-work-caused-other-issues-not-taking-responsibility.html)

ard 03-19-2018 12:04 AM

Quote:

Originally Posted by AlpineX (Post 1130983)
I'm relatively sure that they must retain any parts replaced on their dime. Wsmeyer, I figured that's what you meant, though 65cobra specified that the shop told him they did replace the szl

Only when BMWNA is paying for warranty work. (as I recall it is in case BMWNA audits a warranty claim.)

When it is a local 'dealer paid' accommodation, they don't need to retain the parts

Just FYI

740iS 03-20-2018 08:34 PM

Quote:

Originally Posted by ard (Post 1131006)
Only when BMWNA is paying for warranty work. (as I recall it is in case BMWNA audits a warranty claim.)

When it is a local 'dealer paid' accommodation, they don't need to retain the parts

Just FYI

Exactly correct in CA. But you would want to check the laws in your state. I wouldn't expect it to be different, but I can't say for sure.

Davidf 03-29-2018 05:10 PM

Quote:

Originally Posted by ard (Post 1130954)
If you are happy with that explanation, who are we to question....

:cool:

No, I am not happy and may take this up again with them soon...

Davidf 03-29-2018 05:11 PM

Quote:

Originally Posted by ard (Post 1130967)
Bingo

Edit: unless they gave you the failed part.... ;)

The control stalks are obviously new.


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