All the issues are known issues and BMW should put them right, most of the problems are software issues as should be easliy sorted, I believe the Backup camera is a hardware issue and should be replaced by BMW FOC.

Bottom line is BMWs customer care is not what it used to be. That is what I hear and see.

I am a firm believer that you will have problems in every company however it is the way the problem is handled. That is what makes the differance.

One other factor is the amount of gadgetry in this thing. You're taking a risk by buying into it in the first place, then as others mentioned - first year run at that. I wouldn't be the least bit surprised if you go to a 911 without even half the technology you've mentioned and never have a problem.

Still, it is/was BMW's responsibility to fix the issues and they've failed to right many wrongs in your case. Good luck.

Yeah, that's the same as on the Z4. I guess I assumed the original poster knew this and wasn't holding it down too long. I am a bit suprised that his dealer didn't tell him this when he complained about it. Just goes to show that reading the manual goes a long way to enjoying your vehicle more :zoom:

I understand, and agree, that most of my issues are minor, even trivial. These issues have existed and worsened since I got the car. In the beginning I was understanding because the dealer was trying to fix them, or so I thought.

Reading this site I learned that many of my problems have been fixed, so I went back to the dealer to have them resolved. After multiple times in for service, all issues remain and new ones have occurred.

The dealer had my car in December for almost a week to resolve the issues. I got it back with all the same issues there AND my car thought it was overdue for service, all my gps locations were erased and everything was in miles. It was simple to get back to kilometers, no problem. I had quite a few entries in the GPS so that was a pain, but it would have been worth it to get these problems fixed.

The issue there was that I had these other inconveniences (minor or otherwise) and NONE of the problems had been fixed. None had even been really addressed. Because I picked the car up late in the evening, they couldn't fix the service warning. I had to schedule it for the following week to take it in (which was just after Christmas and I was busy).

Sure it's a first year and we must accept some problems. I just don't think that it's unreasonable to expect that the dealer AND BMW should stand behind their product and at least try to resolve them. If they were trying I would have continued to work with them.

Making excuses for them just allows them to get away with poorer service. The X5 cost me $90k. Is it really unreasonable to expect things to work or BMW to at least try to fix things?


This time of year is my busiest time. I can't aff

Sounds like you moreover had an incompetent dealer, than an abnormal E70.

I agree, probably a bad service department more than a bad car. I tried to get a recommendation from BMW for another dealer (I didn't want to try them all out). They told me that all the dealers are the same.

I’ve just got the new car. I returned the X5 this afternoon and had to go back to the dealer this evening because I’d forgotten my iPod. They scanned my key when they took it back and discovered there has been an error in the system ever since they installed my trailer hitch.
The trailer hitch may (or the software update they did when they installed it) may have been causing all my problems! Interesting that they were able to discover this all from simply scanning the key!
What were they doing with my car all these times it was in for service if they couldn’t identify this before now?
I can’t say I’m upset about it all now. The X5 is somebody else’s problem. I’m happy to be driving a 911 from Pfaff. Maybe it’s the Porsche, maybe it’s Pfaff, but I have confidence in my car and them.

Congrats! I feel invested now. Upload a photo of the new ride if you can.

Are you dd'n the 911 in Toronto?

dd'n?

I'll post a picture in the sun (assuming we get some sun!)

daily driving :)