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-   -   Paint Peeling- No longer covered (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/70339-paint-peeling-no-longer-covered.html)

Jime60 02-11-2010 05:56 PM

Paint Peeling- No longer covered
 
Tried to get by dealer to replace the left side "strut" of my '08 X5 4.8's steering wheel that has begun peeling and he advised BMW is no longer coveriung under warranty as of Jan 1. Strange since they covered my '06 M5 a few months ago and it is definetly a manufacturing defect (painted plastic) and apparently has been going on for years. Anyone else having the same issue?

Retired Profile 02-11-2010 06:03 PM

That would be a manufacturers defect for sure. Unless of course they can provide proof that you caused it to peel off or find the pack of trolls living in your X5!

Craig 02-11-2010 07:02 PM

Go to another dealer... Others have had this problem and had the pieces replaced under warranty.

Craig

rh71 02-12-2010 02:29 AM

replaced 1/4 without problem.

ard 02-12-2010 02:40 AM

To be clear, the 2010 warranty states the following items are excluded:

"Items which are subject to wear and tear or
deterioration due to driving habits or
conditions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
upholstery, trim and chrome items, paint
finish, drive belts, glass, and similar items,
are specifically limited to defects in material
or workmanship"

So is the peeling a normal wear and tear, or a defect in the material?

Sounds like it is subject to interpretation, AND bmw may be revising policies....

DeePee 02-12-2010 02:44 AM

whoa...not good. My X5 is in the dealership right now (with peeling issues as secondary purpose of the service). Haven't received update call from my SA yet.

KWP1911 02-12-2010 10:04 AM

Quote:

Originally Posted by rh71 (Post 711746)
replaced 1/4 without problem.

:iagree: Replaced 1/29.

deutsch100 02-12-2010 11:12 AM

Quote:

Originally Posted by ard (Post 711749)
To be clear, the 2010 warranty states the following items are excluded:

"Items which are subject to wear and tear or
deterioration due to driving habits or
conditions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
upholstery, trim and chrome items, paint
finish, drive belts, glass, and similar items,
are specifically limited to defects in material
or workmanship"

So is the peeling a normal wear and tear, or a defect in the material?

Sounds like it is subject to interpretation, AND bmw may be revising policies....

So BMW is not covering Brake pads/lining and discs?? What happened to their advertising blitz about everything being covered, including brakes and discs????

Penguin 02-12-2010 11:16 AM

Quote:

Originally Posted by deutsch100 (Post 711825)
So BMW is not covering Brake pads/lining and discs?? What happened to their advertising blitz about everything being covered, including brakes and discs????

That's covered under the Free Maintenance program, not the warranty... two separate programs with separate rules.

lovebmw 02-12-2010 11:17 AM

Quote:

Originally Posted by deutsch100 (Post 711825)
So BMW is not covering Brake pads/lining and discs?? What happened to their advertising blitz about everything being covered, including brakes and discs????


These items should be covered under maintainance.


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