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-   -   Parts ordered in another attempt to fix my Creaking/Snapping Driver Seat (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/81519-parts-ordered-another-attempt-fix-my-creaking-snapping-driver-seat.html)

deutsch100 06-10-2011 01:12 AM

Quote:

Originally Posted by BGM (Post 828772)
I know I'm just giving you a hard time :stickpoke. I need to take mine for the same issue one of these days.

:beerchug:

flossmoorX535d 06-13-2011 01:57 PM

Still quiet but not much driving over the weekend. 500 mile road trip coming up this weekend. I'll check back in after that.

BGM 07-09-2011 10:34 AM

So, finally took mine in for a couple little things + fix the creak in the Multi-Contour seats + the I had the 740Li as my Service Loaner for 3 days so was feeling guilty :p:. Seats sound fine now :thumbup:.

smuggymba 07-09-2011 10:52 AM

Quote:

Originally Posted by BGM (Post 833401)
So, finally took mine in for a couple little things + fix the creak in the Multi-Contour seats + the I had the 740Li as my Service Loaner for 3 days so was feeling guilty :p:. Seats sound fine now :thumbup:.

what's the fix? Mine is at the dealer right now and I'm enjoying a non-squeaky 3 series loaner.

BGM 07-09-2011 12:11 PM

Quote:

Originally Posted by smuggymba (Post 833403)
what's the fix? Mine is at the dealer right now and I'm enjoying a non-squeaky 3 series loaner.

This is what the tech stated on my service invoice:

"Cause: Seat rail cover (trim cover for seat controls) front seat unpleasant noises.
Removing and installing or replacing inside cover on left or right front seat. Insulate all trim piece to seat frame"

Also:
"LOWER SEAT TRIM CREATING NOISE REMOVED ALL LOWER SEAT FRONT AND SIDE TRIM (8 PIECES), INSULATED, AND RE-INSTALLED. TEST DROVE TO VERIFY REPAIR EFFECTIVENESS, OK AT THIS TIME."

smuggymba 07-11-2011 11:53 AM

Quote:

Originally Posted by BGM (Post 833416)
This is what the tech stated on my service invoice:

"Cause: Seat rail cover (trim cover for seat controls) front seat unpleasant noises.
Removing and installing or replacing inside cover on left or right front seat. Insulate all trim piece to seat frame"

Also:
"LOWER SEAT TRIM CREATING NOISE REMOVED ALL LOWER SEAT FRONT AND SIDE TRIM (8 PIECES), INSULATED, AND RE-INSTALLED. TEST DROVE TO VERIFY REPAIR EFFECTIVENESS, OK AT THIS TIME."

My SA just called me and told me that there will be some squeaking because it's a NEW car. WTF.

Also, the technician did not hear the squeak loud enough to warranty a repair.

Can someone post the exact part number etc.

ard 07-11-2011 08:40 PM

Quote:

Originally Posted by smuggymba (Post 833659)
My SA just called me and told me that there will be some squeaking because it's a NEW car. WTF.

Also, the technician did not hear the squeak loud enough to warranty a repair.

Can someone post the exact part number etc.

Make the SA put that in writing. ON THE WORK ORDER.

That (a) new cars squeak, and (b) the tech heard it but "it wasnt loud enough to warrant a repair.

Refuse to sign any paperwork unless that accurately document the record. The SA called and told you this, there should be no reason they would not list it...unless it is untrue.

If you pick up the car, and this is NOT on the paper, then you lose the leverage... you will likely see "could not verify" on the paperwork..this lets them tell BMWNA "he's a nut" essentially if you have a beef.

You will be surprised at how the content of work orders can drive dealers and BMW.... and how they try to control these things to limit their exposure.

GL

A

adamred 07-13-2011 11:27 AM

I had a similar squeaking issue with my drivers front seat within a few 100 miles of getting the car. I complained when I brought it in for something else. They put a "felt strip" between the seat and the mounting area. It still squeaked about 25 miles later, but then I made a very minor seating position adjustment, leaned it back just a hair and the squeak has been gone for almost 3000 miles at this point.
I agree with everyone that it was extremely annoying.

dbox 07-13-2011 01:44 PM

my seat isn't that bad but my damn windows drive me insane!

smuggymba 07-14-2011 11:22 AM

Quote:

Originally Posted by ard (Post 833738)
Make the SA put that in writing. ON THE WORK ORDER.

That (a) new cars squeak, and (b) the tech heard it but "it wasnt loud enough to warrant a repair.

Refuse to sign any paperwork unless that accurately document the record. The SA called and told you this, there should be no reason they would not list it...unless it is untrue.

If you pick up the car, and this is NOT on the paper, then you lose the leverage... you will likely see "could not verify" on the paperwork..this lets them tell BMWNA "he's a nut" essentially if you have a beef.

You will be surprised at how the content of work orders can drive dealers and BMW.... and how they try to control these things to limit their exposure.

GL

A

now the SA says, they didn't hear it that often, please bring it back when it squeaks more.

Isn't BMW USA footing the bill, what problem does the dealer have in changing the seat frame or whatever.


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