Need more info. Where did you get your BT retro kit? What kind of phone? Are you following the pairing process exactly? Does you VR work properly? Is your phone set to "search for BT device"?

Kit is from BimmerNav. Phone is Verizon Razr. I am following the pairing procedures as per the instructions that came with the kit. Phone is set to Bluetooth search but does not find any devices.

What is a VR?

Hold the armrest pairing button down for about 10 seconds before turn the key to the on position. Once the key is on, while continuing to hold the pairing button, hit the MENU button on your nav screen. After another 10 seconds then release the pairing button and the screen should now display "BLUETOOTH PAIRING"

VR is short for Voice Recognition

Voice recognition. If that works, it would tell me that your pairing button works in the first place. Do you have the eject box with the pairing button? Are you depressing the pairing button on the eject box as opposed to the button on your steering wheel when trying to pair? What are the pairing instructions that were included with your kit?

I'm depressing the pairing buttom on the eject kit, not the steering wheel. The instructions are as follows:

1. Depress and hold the pairing button (eject box) for at least 2secs, keeping it pressed, switch the key to the 1st position (accessory) keeping the pairing button depressed for an additional 2-3 secs.

2. Release the button ---- Shortly after releasing the "BLUETOOTH PAIRING should appear on the NAV screen.

BTW, when I go to MENU and TELEPHONE, it says on the NAV screen, ACTIVATE PHONE, so I believe it is seeing the ULF

When I do depress the wheel button, the VR system beeps and prompts me for a verbal input, so that works

Try to hold down the button for exactly 2-3 seconds before turning on the key. Don't hold it down any longer than that. Shall I assume that you are putting your Razr into search mode prior to holding down the button and not waiting until after you turn the key on? Is your BT antenna hooked up properly?

Did you try what I suggested in post 23?

Just tried it. Still no prompt for Bluetooth Pairing

Yes, everything is connected correctly.

Stupid question....I had my NAV software updated yesterday to version 27. Would this be an issue?