Advanced Autovations Crooks?
 

Has anyone had any dealings with Advanced Autovations? I ordered a bluetooth kit and two weeks later nothing. Maybe the two day Fedex shippment I paid for was for two weeks and maybe the unanswered E-mails and full voicemailbox are no reason to be concerned, but I am. I have had no luck with there parent company TV ON NAV either.
If anyone is contemplating Kits from Advanced Autovations or TV on NAV I would, at the very least, wait for my outcome.

I purchased my kit from them back in June for my 530 and had no problems. the shipment arrived promptly. I am actually considering buying another kit for my X5, glad I read your post. Best of luck and I hope you get your kit.

I just got my BT kit from them within the last month. I paid for FedX 2day, and received by the 3rd day. Their follow up can be a bit slow because they are a small operation. Just keep sending them e-mails till they answer. I would demand a refund for the FedX 2 day charge though. If you don't receive any communication from them in the next couple of days, send me a PM, and I'll help you follow up with them if you want.

I paid for 3 day delivery and it arrived, oh... about a month later. Parag, the guy I dealt with there, was a complete jerk. After I complained a few times about not getting the BT kit I sent him an e-mail and was like... :dunno: I told him he was doing a crappy job running a business. He called me back ON MY CELL PHONE to personally tell me I was a brat and that he'd cancelled my order just because I insulted him. Customer service at its finest. Eventually they called back and said my order was back on, and a few days later I recieved it, and it worked fine.
I've heard many pleased customers before, but I had a bad experience...

I have e-mailed them twice in the past two weeks with a question about the BT install kit for my X5. I have heard nothing from them.

Hopefully his secretary will chime in and deliver your notice pronto :bustingup :thumbup: :tsk:

No problems with everyone stating their opinions here. Opinions are opinions unlike ultra-censored Toadfly! :rofl:

Well I'm back from vacation and I'd like to say thanx for the support and thanx to super G for the offer to help me follow up. While on vacation I continued to call AA with no luck so I canx my payment with my credit card. Yesterday, as luck would have it, the package shows up so today I'm calling to reinstate the charge (minus the $21.75 for 2 day delivery). I had been interested in other products from AA or TVonNAV but wonder will every order take three weeks?
Anyway I write this to say thanx again for the advice and help offered and to those who are thinking of ordering from these company's...beware!!

w/ the service u received, u should just leave the payment as cancelled.
then, i bet they'll contact u!

Glad to hear that you at least received your order. They DEFINATELY need to step up their level of customer service.