New X5M delivered with damage!

[StanF18]

Originally Posted by kamichael

Well, it took the past 2 weeks but I got a fair resolution. At my continued request, the dealership that I purchased the car has taken the car back and put my name on another car that will start production any day now - configured exactly like the damaged car. Although it has been a very stressful process, I am pleased with the outcome. Both the dealership and BMW stepped up to take responsibility for the problem - I am pleased with this. At the same time, I will probably get the next X5M sooner within 4-6 weeks now. Thanks for all your suggestions.

Awesome! Happy for you. Just hope they use the other car as a demo and don't give it to one of US now...