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If you are having trouble unlocking the cluster, it has nothing to do with the cable and software - it is a communication problem wholly within the vehicle. I would definitely be inspecting connectors for bent/broken pins and inspecting the wiring harness for damaged wires.
The Indy that found my problem said there is a wiring testing feature in INPA/DIS that will test individual wires and pins. I didn't have the software then so didn't ask any more questions - now that I have them, I am very curious what exactly he was doing.
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David.X5
2001 X5 4.4i Sport
SOLD! at 160k miles
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