Have you guys dealt with these guys?

EKS PYB · #1 03-21-2007, 11:26 AM

I got a mailer and its for a third party warranty company offering warranty for my x5. Since my warranty is running out next month I decided to give them a call to see if they can give me a better deal than going straight to the dealer and spend $5000+.

They are called National Dealer Warranty. They sounded good at first but then they became pushy. I wanted to get a quote first which they did. 5 years/100,000 miles with a 20% discount came out to $1,993. He briefly covered the areas that are included, all lubed parts, engine, transmission, transfer case and even water pump.

But then when I told them I needed to call them back so I can decide, the guy was insistent that when i hang up without closing a deal with them, the computer will automatically delete my name from their files.

I wanted to check with you guys first to see if you guys have dealt with them but they were insistent that if i call back, my name won't be in their system anymore and that I had to pay them right there and then, either make a deposit or pay the whole amount.

That sounded weird, don't get me wrong the deal was very good compared to a BMW $5000+ warranty for only 2 years but I don't know...sounded fishy.

I asked them if I need to get permission from them first before getting work done by dealer and they said no. Just show them some paper work from them and the dealer honors it. I can also go to any BMW dealer nationwide and even Canada.

I don't know if what they said is true about my name being cancelled after I hang up but if you guys can tell me that some of you do have them then I will call and see if they were lying or not and see if I can get warranty from them.

Please advice...

Boston X5 4.4 · #2 03-21-2007, 11:29 AM

Quote:

Originally Posted by Blk03X5

But then when I told them I needed to call them back so I can decide, the guy was insistent that when i hang up without closing a deal with them, the computer will automatically delete my name from their files.

Thats enough reason to run IMO

EKS PYB · #3 03-21-2007, 11:30 AM

exactly what i was thinking...i gave them every possible reason to hang up...and the guy still wouldn't let me...i was like DAAAAAANG!

X5Jay · #4 03-21-2007, 11:32 AM

That's just a total sales BS line. I'm sure if you called them back and wanted to do business with them, they wouldn't refuse. You might want to check with the BBB and also ask them for references. If they can't give you references, screw 'em...

noncom23 · #5 03-21-2007, 11:34 AM

National Dealer Warranty

X5Jay · #6 03-21-2007, 11:38 AM

Quote:

Originally Posted by noncom23

National Dealer Warranty

That's a UK site. They offer warranties for the US?

noncom23 · #7 03-21-2007, 11:41 AM

Quote:

Originally Posted by X5Jay

That's a UK site. They offer warranties for the US?

Sorry thats all I could find.

X5Jay · #8 03-21-2007, 11:42 AM

Quote:

Originally Posted by noncom23

Sorry thats all I could find.

I'm sure the effort is appreciated!

Budarooski · #9 03-21-2007, 11:39 AM

A friend of mine used them several years ago...they wouldn't cover anything for him. Raditor leak, not covered. Water pump went out, not covered. Tranny not shifting right, not covered. They used every possible excuse or "clause in the fine print" to deny coverage.

I would have told the guy on the phone to go phuck himself if he was talking to me like that.

X5Jay · #10 03-21-2007, 11:39 AM

Blk03X5 - you might want to ask your dealer about them too - see if they do any business with them today?