Dealer owes me?

[tsagg]

I'll try to keep this short. Basically 2 months ago I had one green bar left but 29,000+ miles on the car. I was 3 weeks from being out of my maint. plan and was thinking about extending it. I called to see if they'd do inspection #1 for me with a green showing and having 29,000 miles and of course the answer was NO. i'm sure they looked it up and saw I was out of maint. warranty in a few weeks and they could see dollar signs. That was in mid May. Now this monday I called with a bunch of little warranty issues I wanted to get cleaned up and to schedule the $499 inspection #1. "no problem, we are not that busy, bring it in tuesday and we can get it all done for you" said the service advisor. I clearly asked a couple of times if "it could all be done in one day"? Well, I get my call tuesday afternoon that it is not done and they need it to try to duplicate my cold start issues in the morning. Fine, give me a rental car and I'll be OK for one more day. Well, I called this afternoon after not hearing from them and they admitted to me that the car just got pulled in this afternoon because the service guy assigned to it was out yesterday! Two full work days with NOTHING done to my car. I think I should call the mgr. tomorrow and demand my Inspection #1 be free! Any thoughts? (sorry for the long message)