Problem with running boards from bavarian motorwerks

[ekvals]

Hi.

I got my aftermarked RB's from bavarian motorwerks with the x5 logo on them. I saw pictures of the boards, and got the email to wayne from another post on the forum.

I installed the boards yesterday, and at first sight i really liked the look.. I actually prefer these ones from the oem ones.

At a closer look, i saw there was something wrong with the engraved part.

I sent an emaill to wayne and he sent me the following picture of how they are supposed to look.:




Then i sent a shot from each side of my car back to him:





As you can see the 5 is clearly upside down, also, the x on one side is not as it should.
It looks more like XS then X5..!!


Wayne responded with this message:
"Erlend,

That's just how the product is and if you check the picture I sent you, it's the same thing. When you asked us for the etched X5 running boards, you didn't request for the pictures. We assume you already know what you're looking for. Thus, I don't consider it's our mistake.
Besides, if you don't like it, you shouldn't install it. In that case, we can still accept return with refund less shipping fee."


Is he seeing the same pics as me.?

I sent a reply saying that i don't agree with him. I mean, why would i want RB with XS engraved on them for a X5.???


He replied, still not taking responsible, saying i can not return the RB since i have installed them, but he can give me an 30us storecredit.


What do you think.? Should i just accept the credit.? Am i being unfair.?

Thanks for replies.