Nooooooooooooooooooooooooooooooo!

[Damager]

I'm amazed that so many people think this is no big deal. It's definately a big deal if you are someone who wants clean (i.e. undamaged) wheels, and you should expect to be able to get your car worked on without that kind of damage. I'd pitch a fit if I were you.

[faz]

^^ don't get me wrong... I would be very pissed if a shop did this and would demand a fix. But in this case, it is his uncle's shop... (right, twinspoppa?)

[butundo]

did the shop do this, or was it existing?

[LeMansX5]

Originally Posted by X5 Meister

......The Hunter tire changer (TC350 I think) uses a special clamping set and all parts that come in contact with the rim are made of Delrin (if I recall correctly). That results in no marring or scuffs. So the only thing left that could screw up your rims is a lazy tech who doesn't give a hoot. For that I stick around and watch; even if they tell me to step out of the garage I don't. Oh and $20-40 extra bucks goes a long way.

I always ask about Hunter tire changer before giving them wheels.

Twins, try Wheels America. I had my M6 wheel refinished to new when it got bent on winter roads and they did a good job. They charge flat rate of $129 +$20 for tire dismounts and remounts.

[Icer006]

Originally Posted by faz

I feel your pain, and sorry to see this... but I have learned that in the end, it is just a car/wheel/etc. and just accept that shit happens from time to time.

Yep, this is very true. It's just a wheel/car/etc. There are more important things in life like family and health.

Most of my cars (except for the C4S) don't see a "real" carwash after 1-2 months of usage. Just too busy to worry about that stuff.

[LeMansX5]

Originally Posted by faz

^^ don't get me wrong... I would be very pissed if a shop did this and would demand a fix. But in this case, it is his uncle's shop... (right, twinspoppa?)

If its Uncle's shop than I am sure he has insurance too. It is a valid claim.

[TwinsPoppa]

Thanks for the comments all and appreciate them.

NTB = National Tire and Battery.


Uncle works there not owns it. Assumed he would do all the work or at least supervise it. Nope, didn't do all the work and di not supervise it. He took it this morning and brought it back to me like that - I was not there. When he brought it back he left. No comments, no apologies, nothing. I had to bring it up to him after I lokked over the car and he acted like "how the heck did that happen".

He's my uncle and in the end it was my call to ask him to do it - so my responsibility. I'm just disappointed because I figured I had less chances of something going wrong with someone on the inside. Lesson learned. I can't be too mad at him.

I specifically asked my uncle if they had a hunter machine and he siad yes. I took his word for it.

Monday, I'm going to show the manager and ask nicely to have him replace the wheels. If not, I'll ask him not so nicely. If not, I'll compromise and ask they pay half. If not, IMHO, they don't want to mess with me.

[TwinsPoppa]

Originally Posted by LeMansX5

I always ask about Hunter tire changer before giving them wheels.

Twins, try Wheels America. I had my M6 wheel refinished to new when it got bent on winter roads and they did a good job. They charge flat rate of $129 +$20 for tire dismounts and remounts.

Thanks! Do I have to ship the wheels to them or do they have a local location in the DC Metro area?

[X5 Meister]

Hey Twins, before you open up a can of whoop ass, let me add one or two things...

- I hope you mean you'll ask for them to refinish the wheels and not replace them. I think the chance they'll replace them is inversely proportional to how rude they'll get shortly thereafter. It's not that I don't agree with you and would want the same thing, it's just that you might get more out of it in the end if you don't come off as 'I want a new car' type of guy (we've all read those posts).

- Next, you have a lot more beef with these guys than just scraped rims. Your car drives like crap, which is a safety issue. Question is, which high school junior did your dismount/mount/rebalance/alignment? (No offense to high school juniors, I was once one). This situation must be rectified immediately.

- Just my suggestion, feel free to disagree please, I'd ask them to refinish all the wheels to your satisfaction, re-mount the tires using Hunter equipment, rebalance all 4 wheels using the Hunter Roadforce setup, redo alignment, all for free and also throw in another rotation/rebalance for free for next time.

- Last 2 points. You don't want to dismount/mount tires too many times as you'll eventually affect the integrity of the sidewall. BMW doesn't recommend rotating tires, and personally I never do it, in case you already didn't know.

Best of luck.

[LeMansX5]

Originally Posted by TwinsPoppa

Thanks! Do I have to ship the wheels to them or do they have a local location in the DC Metro area?

Closest to you is Philly location, Check their website.